Assistant Store Manager

G3 (SG) Pte Ltd.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A dynamic retail company in Singapore is seeking an experienced Assistant Store Manager. In this hands-on role, you will support the Store Manager by driving store performance and ensuring exceptional customer experiences. Ideal candidates will have a passion for fashion and a background in retail leadership, with strong communication skills and the ability to motivate a team. Availability for flexible shifts in a busy retail environment is essential, making this an exciting opportunity to thrive in Singapore's fashion retail scene.

Qualifications

• Minimum 2-3 years of retail experience, preferably in fashion retail.
• Passion for fashion, styling and engaging young customers.
• Energetic, hands-on and able to thrive in a fast-paced retail environment.

Responsibilities

• Support the Store Manager in driving daily store performance.
• Deliver confident, friendly, and engaging customer service.
• Ensure visual merchandising standards are maintained.

Skills

Retail experience

Strong communication skills

Leadership

Customer engagement

Fashion styling

Job description

Role Overview

As an Assistant Store Manager, you support the Store Manager in driving daily store performance, team engagement and operational excellence. You play a key hands‑on leadership role on the shop floor, ensuring strong customer engagement, visual standards and smooth day‑to‑day operations.

This role is ideal for a motivated retail leader who enjoys being on the floor, coaching the team and delivering an energetic and fashion‑forward customer experience in Singapore’s mall retail environment.

Areas of Responsibilities

Team Support & Leadership

• Support the Store Manager in leading, motivating and developing the store team.
• Assist with onboarding, training and day‑to‑day coaching of team members.
• Lead by example on the shop floor, demonstrating strong service, selling and brand representation.
• Help maintain a positive, inclusive and energetic team culture aligned with Subdued’s values.

Customer Experience

• Deliver confident, friendly and engaging customer service aligned with Subdued’s youthful brand identity.
• Actively engage customers through styling advice and product recommendations.
• Handle customer feedback and basic service recovery professionally, escalating issues when required.
• Support initiatives that encourage repeat visits and brand loyalty.

Sales & Performance Support

• Support store sales target and KPIs through active floor leadership.
• Assist in monitoring daily sales performance and executing action plans.
• Motivate the team to achieve individual and store targets during peak trading periods.

Operations & Visual Standards

• Support daily store operations including opening/ closing procedures, scheduling and cash handling.
• Ensure visual merchandising standards are maintained according to Subdued’s brand guidelines.
• Assist with stock management, replenishment and stock‑take activities.
• Ensure compliance with company policies, safety standards, and Singapore mall operating requirements.

Brand Representation

• Represent Subdued professionally and confidently at all times.
• Ensure the store environment reflects the brand’s fashion‑forward and youthful identity.
• Share ideas and feedback to improve store performance and customer experience.

What We’re Looking For

• Minimum 2-3 years of retail experience, preferably in fashion retail.
• Previous experience as a Senior Sales Associate or Assistant Store Manager is an advantage.
• Passion for fashion, styling and engaging young customers.
• Strong communication and interpersonal skills.
• Energetic, hands‑on and able to thrive in a fast‑paced retail environment.
• Willing to work flexible shifts, including weekends and public holidays, as required in Singapore mall retail.
• Experience in the Singapore retail market is an advantage.