Assistant Security Manager/ Assistant Loss Prevention Manager

Courtyard by Marriott; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Singapore is seeking an Assistant Security Manager to support the management of security functions, ensuring the safety of property, guests, and staff. The ideal candidate has at least 2 years of relevant supervisory experience in the security field within the hospitality sector, holds necessary regulatory licenses, and excels at training and conflict resolution. This role includes patrolling property, handling emergency situations, and maintaining safety protocols.

Qualifications

• Requires at least 2 years of supervisory experience in the security sector, preferably in hospitality.
• Must possess all regulatory licenses for the role.

Responsibilities

• Assist management in training, motivating, and coaching employees.
• Follow all company policies and procedures.
• Welcome and acknowledge all guests according to company standards.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards.

Skills

Supervisory skills

Clear communication

Conflict resolution

First aid/CPR

Education

2 years in a security supervisory role

Job description

Overview

Assistant Security Manager/ Assistant Loss Prevention Manager supports the Loss Prevention Manager in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Lead unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Responsibilities

• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move at a speed required to respond to work situations (e.g., run, walk, jog).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Candidate Profile

Education and Experience

At least 2 years of related supervisory role in security sector, preferably in hospitality industry

Posses all regulatory licenses for the role

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.