Assistant Restaurant Manager

Avenue K; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality establishment in Singapore is seeking a Restaurant Manager to oversee the operations and enhance customer experience. You will assist in managing daily restaurant functions, train staff, handle customer feedback, and ensure compliance with regulations. The right candidate will have a Bachelor's degree in Hospitality or related fields and proven managerial experience. This role offers a dynamic work environment and a strong commitment to customer service.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership skills and excellent communication skills.
• Financial Management skills and customer service oriented.

Responsibilities

• Assist the restaurant manager in managing daily operations.
• Coordinate front and back of house operations for service delivery.
• Train and coach staff on customer service best practices.
• Manage staff training, schedules, and performance.
• Organize and supervise shifts.
• Respond to customer complaints and suggest solutions.
• Ensure compliance with safety and sanitation regulations.
• Control operations cost and cut wastages.
• Develop new processes for efficient restaurant operations.

Skills

Leadership

Communication

Financial Management

Customer Service Orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented