Assistant Outlet Manager – F&B & Guest Experience

Paradox Clarke Quay Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned urban resort in Singapore seeks an Assistant Outlet Manager for a full-time, on-site position. This role involves assisting the Section Head in managing outlet operations, ensuring compliance with quality standards in food and beverage service, and enhancing guest satisfaction. The ideal candidate will handle staffing, address customer complaints, and contribute to operational improvements. If you're passionate about hospitality and leadership, this role offers an exciting opportunity in a vibrant environment.

Qualifications

• Proficient in customer service with a focus on quality.
• Experience in staff management and operational procedures.
• Ability to address guest complaints effectively.

Responsibilities

• Ensure compliance with service standards and regulations.
• Assist in implementing business plans and managing teams.
• Conduct daily team meetings and ensure communication flow.

Skills

Customer service

Staff management

Compliance with health and safety regulations

Problem-solving

Job description

A renowned urban resort in Singapore seeks an Assistant Outlet Manager for a full-time, on-site position. This role involves assisting the Section Head in managing outlet operations, ensuring compliance with quality standards in food and beverage service, and enhancing guest satisfaction. The ideal candidate will handle staffing, address customer complaints, and contribute to operational improvements. If you're passionate about hospitality and leadership, this role offers an exciting opportunity in a vibrant environment.