Assistant Operations Manager (Co-Living)

Coliwoo Property Management Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A property management company in Singapore is seeking a skilled professional to oversee property operations and maintenance. The candidate will be responsible for ensuring smooth daily operations, setting up standard operating procedures, and managing tenant relationships. Ideal applicants should possess a degree in Hospitality or Management and have a minimum of 5 years' experience in the field. Strong leadership and problem-solving skills are essential for success in this fast-paced environment.

Qualifications

• Minimum 5 years of proven work experience in the Hospitality or Property Management industry.
• Strong leadership skills and ability to navigate unstructured environments.
• Good team player with excellent interpersonal skills.

Responsibilities

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Handle tenant’s complaints and maintain records.
• Establish and maintain strong relationships with landlords and tenants.

Skills

Leadership skills

Analytical skills

Organisational skills

Problem-solving skills

Interpersonal skills

Conflict resolution

Education

Degree in Hospitality, Business, Management or equivalent

Job description

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.

• Monitor day-to-day facilities and maintenance operations.

• Involve in ad-hoc project management and to undertake feasibility studies.

• Responsible for the setting up of SOP and to achieve KPIs.

• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.

• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.

• Review processes and workflow to maximize tenant's satisfaction.

• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.

• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.

• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.

• Ensure compliance of safety & building regulations and all other statutory requirements.

• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.

• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.

• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.

• Strong leadership skills, and excellent at navigating in an unstructured environment.

• Good analytical, organisational and problem-solving skills.

• Good team player with excellent interpersonal skills.

• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.

• Result driven and able to work in a fast-paced environment.

• Able to create and maintain an efficient system of operation to support the business needs.

• Able to multitask and work cross-functionally with different business units.

We regret only shortlisted candidate will be notified.