COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- This position is for Office of Human Resources (OHR).
- Project Support
- Assist in the planning and coordination of HRIS projects, including system implementations, upgrades, and integrations.
- Assist in reviewing the current state and identify/conceptualize the future state with internal stakeholders (i.e. process owners) as part of HR digitalization and transformation.
- Assist in documenting, following up and finalizing the gathering of system requirements with stakeholders.
- Work with project team to develop and implement overall change management plan and training activities to ensure smooth transition to the new platform.
- Identify risks and manage issues including escalation and resolution.
- Documentation:
- Prepare and maintain project documentation, including project plans, status reports, and meeting minutes.
- Provide guidance and facilitate with project team to keep project moving to achieve its deliverables within the timelines.
- Data Management:
- Support data entry, data validation, and data migration tasks to ensure data accuracy and integrity.
- Guide internal stakeholders to ensure data migration, data cleansing and data mapping work are executed according to plans.
- User Training:
- Assist in the planning, development and delivery of training materials for end-users. Conduct end-user training for users where necessary.
- Communication:
- Ensure and facilitate communication and engagement between project stakeholders, including HR, IT, and external vendors.
- Testing:
- Participate in system testing and quality assurance activities to ensure project deliverables meet requirements.
- Orchestrate user acceptance testing activities and manage change requests.
- Compliance:
- Ensure project activities comply with company policies and data protection regulations.
- Other duties as assigned.
QUALIFICATIONS
- Bachelor’s degree in either Human Resources, Information Technology, Business Administration, or a related field.
- 2 to 4 years of experience in HR Ops or HR related projects, preferably in HR transformation and HRIS implementation.
- Associate to Professional Project Management Certifications (if any) [CAPM, PMP, PRINCE2].
- Basic understanding of HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM).
- Prior experience in HR processes and operations, SAP HR systems or any other cloud solutions is an added advantage.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Ability to work independently, multi-task, and deliver under time pressure.
- Highly organized and meticulous.
- Must have excellent communications and interpersonal skills, and ability to work collaboratively in a team environment.
- Good grasp of project management methodology.