Assistant Manager

National University Health System; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking a passionate Senior Executive for NUHS@Home to coordinate patient care and manage innovative home hospital services. The ideal candidate will have a Bachelor's degree and strong communication skills, and be able to thrive in a fast-paced environment. Key responsibilities include liaising with the Billing Office, overseeing financial counselling, and guiding new Programme Coordinators. If you possess a proactive mindset and a dedication to improving healthcare, we want to hear from you.

Qualifications

• Bachelor’s degree required.
• Strong communication and planning skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Liaise with Billing Office on billing related matters.
• Oversee the financial counselling operation for NUHS@Home.
• Guide new Programme Coordinators and oversee related matters.
• Ensure smooth workflows in the operations room.
• Oversee logistics and transport management.

Job description

Overview

Join us in our mission to transform the healthcare landscape in Singapore!We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Executive for NUHS@Home, you will play a vital role in the coordination and management of our patients' care.We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Responsibilities

• Liaise with Billing Office on billing related matters and attend to any clarifications on patient bills
• Oversee the financial counselling operation for NUHS@Home
• Guide new Programme Coordinators on boarded and oversee all NGEMR related matters – e.g. troubleshoot access issues, downtime process etc
• Oversee the operations on the ground in ops room to ensure smooth workflows
• Oversee the logistics and transport management for NUHS@Home
• Liaise with ops on all matters related to Logistics, Procurement, Onboarding/Offboarding and other administrative tasks
• Coordinate with internal i.e. legal, comms &external partners on programme expansion. Maintain relationship with external vendors i.e. feedback for process improvement

Requirements

• A Bachelor’s degree
• Computer literate
• Strong communication and planning skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage