Assistant IT Manager — Hospitality Tech & Systems Lead

Pan Pacific Hotels Group; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A prominent hotel group in Singapore is seeking an IT Manager for PARKROYAL COLLECTION Pickering. This role includes managing the hotel’s IT infrastructure, ensuring operational efficiency, and supporting users with IT issues. Ideal candidates will have over 5 years of experience in the hospitality sector, a diploma in IT or Business Studies, and proficiency in essential software. Excellent communication skills and a customer-oriented approach are essential for this position. Join us in providing dynamic IT support and enhancing guest experiences.

Benefits

Equal employment opportunities

Sustainability initiatives

Qualifications

• Minimum of 5 years of IT experience, preferably in the hospitality industry.
• Proficiency in relevant business applications and operating systems.
• Good knowledge of multi-property emails, websites, DNS.

Responsibilities

• Manage all Business Applications and IT infrastructure of the hotel.
• Monitor operational efficiency of hotel IT systems.
• Source and recommend IT systems for purchase and upgrade.
• Educate IT users to minimize system failure.

Skills

IT management

Customer service

Communication skills

Problem-solving

Education

Diploma in Information Technology or Business Studies

Tools

Opera

Micros Simphony

Windows Operating System

CISCO networks

Job description

A prominent hotel group in Singapore is seeking an IT Manager for PARKROYAL COLLECTION Pickering. This role includes managing the hotel’s IT infrastructure, ensuring operational efficiency, and supporting users with IT issues. Ideal candidates will have over 5 years of experience in the hospitality sector, a diploma in IT or Business Studies, and proficiency in essential software. Excellent communication skills and a customer-oriented approach are essential for this position. Join us in providing dynamic IT support and enhancing guest experiences.