Assistant Cafe Manager

Luxury Careers Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premium bakery brand is seeking an experienced individual to assist the Cafe Manager in Singapore. The role involves overseeing daily operations, delivering exceptional customer service, and training staff to maintain high standards. Candidates should have a minimum of 4 years in the F&B industry, excellent leadership skills, and a proactive approach. Join a dedicated team focused on delivering quality baked goods and maintaining service excellence in a fast-paced environment.

Qualifications

• Minimum 4 years of experience in the F&B industry.
• Strong leadership and interpersonal abilities.
• Knowledge of restaurant/cafe operations.

Responsibilities

• Assist the Cafe Manager in daily operations.
• Deliver exceptional customer service and handle complaints.
• Support staff supervision and training.

Skills

Leadership skills

Customer service excellence

Communication skills

Team player

Proactive problem solving

Education

Culinary diploma or equivalent certification

Job description

About Our Client:

Our client is a well-established bakery brand expanding into Singapore, celebrated for its quality and reputation across Southeast Asia. With a strong commitment to delivering premium baked goods, pastries and all day breakfast, they are seeking dedicated and customer-focused individuals to join their growing team.

Job responsibilities:

• Assist the Cafe Manager in managing daily cafe operations, ensuring seamless coordination between front-of-house and back-of-house teams
• Deliver exceptional customer service and handle guest feedback, enquiries, and complaints effectively
• Support the supervision, training, and motivation of staff to uphold service excellence and performance standards
• Oversee operational flow, including reservations, seating plans, and overall efficiency
• Assist with inventory control, stock management, and cost optimisation initiatives
• Ensure full compliance with health, safety, and company standard operating procedures
• Contribute to achieving outlet targets and supporting the overall performance of the cafe

Requirement:

• Minimum 4 years of experience in the F&B industry
• Culinary diploma or equivalent certification is an advantage.
• Strong leadership, communication, and interpersonal abilities
• Customer-oriented, proactive, and solution-focused mindset
• Able to thrive in a fast-paced environment while managing multiple tasks
• Sound knowledge of restaurant/ cafe operations, inventory control, and health & safety standards
• A team player with a professional and approachable attitude

How to Apply:

If you're interested in applying for this role, please submit your detailed resume in MS Word format to [e-mail].