Assistant Application Engineer

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An HR consulting firm is looking for an Assistant Application Engineer on a 1-year renewable contract in Singapore. The role involves providing product support to sales representatives and customers, conducting application testing, and troubleshooting. Candidates should hold a diploma in an engineering discipline and possess strong analytical and Microsoft Excel skills. Familiarity with communication protocols and HMI programming is preferred. Competitive salary with attractive incentives based on performance is offered.

Benefits

Attractive monthly incentives based on performance

Qualifications

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer).
• Familiar with Logic control and Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP, etc.).

Responsibilities

• Provide information regarding products, applications, and troubleshooting to sales representatives and customers.
• Conduct product application testing and troubleshooting on customer applications.
• Travel to customer sites for on-site support including setup and fine-tuning.

Skills

Analytical skills

Microsoft Excel skills

Logic control

Communication protocols

HMI programming

Education

Diploma in Engineering (Computer/Electrical)

Tools

SQL/MySQL

C#/Java/Python

PLC knowledge

Job description

• Position title : Assistant Application Engineer (1 year contract - renewable)
• Location: Kallang
• Working Day: 5 Days (Mon - Fri) Overtime is required.
• Working Hour: 8.15am - 5.30pm
• Salary : Up to $3200 [Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python
• Knowledge of PLC

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474