Application Support Engineer / DevOps

ioTech Solutions; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial technology company in Singapore is looking for an Application Support professional to enhance and manage 3rd party applications. The ideal candidate will have at least 3 years of experience in Support/DevOps, especially with AWS and incident management. This role requires excellent problem-solving skills and the ability to work with various stakeholders to ensure system stability and innovation in processes. A passion for technology and growth in the finance industry is essential.

Qualifications

• Minimum 3 years of experience in Support/DevOps.
• Excellent analytical and problem-solving skills.
• Eager to learn new technologies.

Responsibilities

• Onboard new applications and enhance existing ones.
• Monitor and address software issues to enhance system stability.
• Collaborate with stakeholders and vendors to restore services.

Skills

Application support

Incident management

Problem-solving

AWS provisioning

Scripting (Python, Bash, PowerShell)

Tools

Grafana

Splunk

Terraform

Ansible

GitLab

Artifactory

Atlassian

Slack

Job description

Join our client, a leading financial technology company, on the expansion of their Application support group. You\'ll play a crucial role in supporting the 3rd party applications, delivering professional IT support for users, and improving the monitoring and automation processes.

Overview

Role highlights:

• Opportunity to explore and master a diverse array of cutting-edge technologies.
• Providing support for various 3rd party applications across on-premise, AWS deployments, and SaaS platforms.

Responsibilities

• Onboarding new applications and enhancing existing ones
• Monitoring and addressing software issues, while enhancing system stability.
• Collaborating with internal stakeholders and external vendors to swiftly restore services and address underlying issues.
• Partnering with traders, researchers, and developers to develop tailored platforms and environments.
• Driving innovation in processes to streamline time-to-market and enhance productivity.
• Implementing automated and scalable application systems, processes, and controls.

Qualifications

• Minimum 3 years of experience in Support/DevOps
• Sound knowledge in application support and incident management, with excellent analytical and problem-solving skills, autonomous, detail minded, and eager to learn new tech
• Experience AWS provisioning (ECS, EKS) through IaC, e.g. Terraform, Ansible
• Implementation and management knowledge of monitoring tools such as Grafana, Splunk etc.
• Scripting experience in languages like Python, Bash and PowerShell
• Hands-on experience of troubleshooting network issues
• Comfortable working with and administering Linux as well as Windows
• Know-how on monitoring and managing Refinitiv TREP is preferable
• Experience in trading application support is desirable.
• Working experience with DevOps tools, e.g. GitLab, Artifactory, Atlassian, Slack etc. are an advantage.

If you are a motivated individual with a passion for technology and a desire to excel in the finance industry, we would love to hear from you.