Application Support Analyst — Elevate User Experience

VIRGIN ACTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global fitness brand seeks an Application Support Specialist in Singapore. You will provide technical support, collaborate with various teams, and ensure seamless IT operations. Candidates should have a relevant degree, 1-3 years of experience, and strong troubleshooting skills, particularly with Microsoft SQL Server. A passion for enhancing user experience is essential. Competitive benefits include a free membership and performance incentives.

Benefits

Free Membership

Performance incentives

Flexible work options

Paid parental leave

Qualifications

• 1-3 years of experience in application support or related technical role.
• Proven ability to troubleshoot technical issues and analyze logs.
• Experience with scripting languages or automation tools is a plus.

Responsibilities

• Provide first-level technical support for end-users.
• Collaborate with teams to diagnose complex technical issues.
• Monitor performance of applications and address potential issues.

Skills

Technical troubleshooting

Communication skills

Analytical skills

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science or related field

IT certifications (e.g., ITIL, CompTIA A+)

Tools

Microsoft SQL Server

Ticketing systems (Freshdesk, ServiceNow)

Job description

A global fitness brand seeks an Application Support Specialist in Singapore. You will provide technical support, collaborate with various teams, and ensure seamless IT operations. Candidates should have a relevant degree, 1-3 years of experience, and strong troubleshooting skills, particularly with Microsoft SQL Server. A passion for enhancing user experience is essential. Competitive benefits include a free membership and performance incentives.