APAC Client Success Consultant & Strategy Lead

Visa; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A leading payment technology company seeks a Consultant in Singapore to drive client engagements, ensuring successful usage of Visa products. Ideal candidates will have over 8 years of experience in customer success or technical account management within financial services. The role emphasizes building relationships with clients, optimizing their usage of Visa solutions, and providing technical assistance. This is a hybrid position, with collaboration across various internal teams for enhanced client success.

Qualifications

• 8+ years of success in customer success or technical account management.
• Deep knowledge of banking and credit card operations.
• Strong working knowledge of Visa products.

Responsibilities

• Lead business objectives and client engagement.
• Drive successful outcomes for client usage of Visa products.
• Ensure client operational goals and success metrics are understood.

Skills

Customer success focus

Data analysis

Client relationship management

Technical proficiency

Presentation skills

Education

Bachelor's degree or equivalent qualification

Tools

Tableau

Kibana

Data bricks

Job description

A leading payment technology company seeks a Consultant in Singapore to drive client engagements, ensuring successful usage of Visa products. Ideal candidates will have over 8 years of experience in customer success or technical account management within financial services. The role emphasizes building relationships with clients, optimizing their usage of Visa solutions, and providing technical assistance. This is a hybrid position, with collaboration across various internal teams for enhanced client success.