Analyst (Operation Excellence) - 1 year | Central | Up to $6.5k

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for an Analyst (Operation Excellence) to manage the sales incentives process and conduct business analytics. The ideal candidate will have a BA/BS in relevant fields, with 3+ years of experience in fast-paced environments. Responsibilities include improving operational efficiency and coordinating with cross-functional teams. Strong analytical skills and proficiency with MS Office Suite are essential for this role.

Qualifications

• 3+ years of experience in a fast-paced company with knowledge of Media Operations, Digital Advertising, or related fields.
• Comfortable dealing with people and processing business operations.
• Highly self-motivated, independent, and agile.

Responsibilities

• Manage end-to-end sales incentives process from calculation to payout.
• Conduct in-depth analytical review of business operations and provide data-driven recommendations.
• Lead process standardisation projects independently across APAC and METAP markets.

Skills

Highly analytical

Proficiency with MS Office Suite

Attention to details

Client-focused mindset

CRM knowledge

Education

BA/BS in Accounting, Business Administration, Analytics or related fields

Tools

MS Excel

PowerPoint

Job description

Analyst (Operation Excellence) - 1 year | Central | Up to $6.5k

Manage end-to-end sales incentives process from calculation to payout.

Working with cross-functional teams to improve accuracy and efficiency via process or system enhancement.

Work under time pressure to ensure that results are finalised before submission deadline.

Sales Incentive

• Manage end-to-end sales incentives process from calculation to payout.
• Working with cross-functional teams to improve accuracy and efficiency via process or system enhancement.
• Work under time pressure to ensure that results are finalised before submission deadline.

CRM Optimization and Process Development

• Partner with Sales teams and CRM teams to develop optimized CRM-related business processes.
• Stay up-to-date with new CRM products and feature launches and ensure Sales teams are aligned.
• Lead processes standardisation projects independently across APAC and METAP markets, provide guidelines and training for the Sales team.

Business Analytics and Reporting

• Conduct in-depth analytical review of business operations and provide data-driven recommendations.
• Prepare clear and concise management reporting via dashboard visualization that delivers actionable insights to leadership.
• Coordinate with Sales and cross-functional teams (Finance, HR/Payroll, Product, HQ Teams, etc.) with a strong client-focused and continuous improvement mindset.

Qualifications

• BA/BS in Accounting, Business Administration, Analytics or related fields.
• 3+ years of experience in a fast-paced company with knowledge of/experience in Media/Media Operations, Digital Advertising, Business Intelligence, Revenue Strategy/Operations, Audit, or related fields.
• Highly analytical and attention to details.
• Comfortable dealing with people and the processing of business operations.
• Proficiency with MS Office Suite, MS Excel and Power Point preferably (BI system knowledge is a plus).
• Highly self‑motivated, independent, proactive, agile and determined to drive assigned targets and projects with perseverance and passion.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

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