Air Import Supervisor / AM (MNC Freight Forwarding / East)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A well-established freight forwarding company in Singapore is seeking a Supervisor to manage air import operations. You will oversee daily activities ensuring timely shipment processing, billing accuracy, and team performance. Ideal candidates will hold a Diploma or Degree in Logistics/Supply Chain and possess 3-5 years in Airfreight Operations. The role offers AWS, variable bonuses, and excellent welfare, all in a dynamic work environment with Monday to Friday hours.

Benefits

AWS

Variable Bonus

Excellent Welfare

Qualifications

• 3 - 5 years of relevant work experience in Airfreight Operations role.
• Knowledge of SOPs and regulatory guidelines.

Responsibilities

• Supervise daily air import activities to ensure timely processing.
• Verify costing and billing for correctness and timely invoicing.
• Monitor team workloads and resource allocation.
• Liaise with internal staff/vendors for smooth cargo movement.
• Coordinate with teams for inbound and outbound cargo arrangements.
• Communicate shipment status updates to stakeholders.

Skills

Leadership

Team Management

Logistics Coordination

Problem Solving

Communication

Education

Diploma / Degree in Logistics / Supply Chain Management

Job description

• Well Established MNC Freight Forwarding Company

• AWS + Variable Bonus + Excellent Welfare

• Company located at Changi Airfreight Centre

• Working hours: 5 Days Monday – Friday (8:30am-6pm)

Job Scope

• Supervise daily air import activities to ensure timely processing and delivery of shipments.
• Verify costing and billing to ensure correctness and timely invoicing.
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with internal staff/vendors ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support a air import team to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines
• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirement

• Diploma / Degree in Logistics / Supply Chain Management or relevant discipline
• 3 - 5 years of relevant work experience in Airfreight Operations role

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492