AIML Data Operations Annotation Analyst, Thai (12 months contract)

Apple; Singapore; On-site; SGD 40,000 - 60,000; Part time

Job summary

A leading technology company in Singapore is seeking an Annotation Analyst to work in a dynamic environment focused on data annotation and user experience. The ideal candidate should have strong Thai and English language skills, a bachelor's degree, and familiarity with data analytics tools like SQL and Power BI. Responsibilities include annotating data, evaluating user responses based on guidelines, and collaborating with international teams. The role requires flexibility and attention to detail for high efficiency in a fast-paced setting.

Responsibilities

• Annotate audio and visual data for user experience enhancement.
• Evaluate responses based on guidelines.
• Utilize cultural knowledge and analysis skills in assessments.

Skills

Thai reading writing and comprehension

Fluency in English

Active listening skills

Understanding of local region and cultural variations

Attention to detail

Navigating systems and tools

Content review experience

Flexibility and adaptability

Decision making skills

Experience with Siri or AI assistants

High productivity under deadlines

Focus on large volumes of work

Ability to handle sensitive data

Thrives in repetitive work

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Access

SQL

Power BI

R

Tableau

SAS

Job description

Our team is comprised of very talented individuals who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team you’ll play a central role in enhancing the user experience. We work in a fast paced dynamic technology focused environment. As an Annotation Analyst you’ll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You’ll use your language and cultural knowledge along with analytical skills to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience thinking creatively on how customers use our products and use this knowledge for improvements. Because we believe our individual backgrounds perspectives and passions help us build the ideas that move all of us forward. We will train you to be an expert in understanding supporting and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am‑9am and ending between 4pm‑6pm local time with scheduling and work flexibility based on business needs.

Responsibilities & Qualifications

• Thai reading writing and comprehension skills to support the language specific market
• Fluency in English reading writing and comprehension skills to partner with international teams
• Excellent active listening skills with the ability to understand verbal nuances
• Understanding of the local region and cultural variations
• Demonstrates integrity and focuses on customer privacy
• Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
• Highly organized with strong attention to detail
• Ability to independently navigate systems and tools
• Experience in content review or a similar environment prior testing experience preferred
• Demonstrates flexibility and adaptability to changing work‑flows and responsibilities
• Grows with a team where expertise is shared and feedback is welcomed
• Excels at working independently to make timely decisions and take appropriate actions
• Experience as an end user of Siri similar Intelligent Personal Assistants or other AI
• Successfully meets or exceeds targets working within tight deadlines
• Ability to identify business process solutions that increase efficiencies
• Ability to maintain focus and aim for high results through large volumes of tasks
• Ability to work on safety data which could include offensive material
• Thrives in repetitive work and ambiguous scenarios
• Bachelors degree or equivalent job‑related experience

Required Experience

IC

Key Skills

Data Analytics,Microsoft Access,SQL,Power BI,R,Data Visualization,Tableau,Data Management,Data Mining,SAS,Data Analysis Skills,Analytics

Employment Type: Contract

Experience: years

Vacancy: 1