AI Advantage Lead - APAC & Japan

ServiceNow; Remote; SGD 150,000 - 200,000; Full time

Job summary

A leading technology firm is seeking a candidate to oversee AI initiatives across APAC and Japan. The role involves engaging with C-level executives to define strategy, prioritize key use cases, and lead cross-functional teams in building prototypes with a focus on AI. Ideal candidates should have over 5 years of consulting experience and a strong executive presence. This position offers a unique opportunity to shape how major companies adopt and implement AI, in a trusted and innovative environment.

Qualifications

• 5+ years consulting experience.
• Strong executive presence and workshop facilitation skills.
• Experience shaping transformation strategies, operating models, or digital/AI programs.
• Ability to structure ambiguous problems and drive alignment across senior stakeholders.
• Comfort leading multi-disciplinary teams through high-velocity engagements.
• Global mindset; roles available in AMS, EMEA, APJ.

Responsibilities

• Run intensive, on-site engagements with C-level executives.
• Help define ServiceNow strategy and prioritize high-value use cases.
• Orchestrate cross-functional teams to build prototypes on the ServiceNow platform.

Skills

Consulting experience

Executive presence

Workshop facilitation

Transformation strategy shaping

Problem structuring

Leading multi-disciplinary teams

Global mindset

Job description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are building a new global AIAdvantageteam at ServiceNow, and we’re looking for an exceptional candidate to oversee APAC and Japan. We’re interested in candidates that can help turn our customer’s strategy into real proof in weeks.

About the Role

These leaders will run intensive, on‑site Vision‑to‑Prototype engagements with C‑level executives across our Marquee customers— helping define ServiceNow strategy, prioritize high‑value use cases, and orchestrate cross‑functional teams to build prototypes on the ServiceNow platform with an emphasis on AI.

Think of it as a blend of:

• strategic advisor
• transformation catalyst
• engagement leader guiding 4–6 week sprints

You’ll work closely with our Workflow Design Studio, Chief Transformation Officers, industry teams, and value leaders to help customers move from AI ambition → execution with real speed and clarity.

Qualifications

What We’re Looking For

• 5+ years consulting experience
• Strong executive presence and workshop facilitation
• Experience shaping transformation strategy, operating models, or digital/AI programs
• Ability to structure ambiguous problems and drive alignment across senior stakeholders
• Comfort leading multi‑disciplinary teams through high‑velocity engagements
• Global mindset; roles open in AMS, EMEA, APJ

Why This Is a Unique Opportunity

You’ll help shape how the world’s most iconic companies adopt and operationalize AI — with real influence, executive visibility, and the backing of a company placing AI at the center of its strategy. It’s high‑impact, high‑trust work in a small, hand‑selected team.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.