Affiliate Operations & Data Analyst

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an experienced Affiliate Program Operations Manager to oversee daily operations of its affiliate program. The candidate will manage partner onboarding, analyze campaign data, and optimize processes. Required qualifications include 5-8 years of relevant experience, strong data handling skills, and the ability to manage web pages using CMS tools. This role is critical in enhancing program performance and ensuring compliance with guidelines.

Qualifications

• 5-8 years of experience in operations, digital marketing, or affiliate marketing.
• Strong data handling skills required.
• Ability to build and update web pages is advantageous.

Responsibilities

• Manage daily operations of the affiliate program.
• Gather and analyze campaign data for insights.
• Develop and refine Standard Operating Procedures (SOPs).
• Address partner inquiries and provide support.
• Ensure compliance with platform guidelines.

Skills

Operations Management

Digital Marketing

Data Analysis

Problem-Solving

Cross-Team Coordination

Organizational Skills

Tools

Excel

SQL

WordPress

Webflow

Job description

Job Details:

1. Contract Duration: 12 Months
2. Working Location: One Raffles Quay
3. Working Hour: 10 - 7 pm

Job Descriptions:

Affiliate Program Operations

• Manage daily operations of the affiliate program, including partner onboarding, activation, and troubleshooting.
• Set up affiliate tasks, missions, incentives, and tracking assets within internal platforms.
• Runs email campaigns for both acquisition and reactivation
• Manages affiliate community on a day to day scale operations basis..

Data Analysis & Reporting

• Gather and analyze missions and campaign data to identify trends, growth opportunities, and performance bottlenecks.
• Flag anomalies early (e.g., tracking drops, coupon issues, low activation rates).

Process & Workflow Optimization

• Develop and refine SOPs across onboarding, mission or campaign setup, communications, and troubleshooting.
• Identify bottlenecks in tools or workflows and recommend improvements.
• Work closely with the product team and support to enhance overall program experience.

Partner & Internal Support

• Address affiliate partner inquiries related to tools, attribution, tasks, or rewards.
• Provide internal teams with data, insights, and operational support for partner performance.
• Assist in delivering training materials, documentation, or webinars to partners or internal teams.

Quality Assurance & Compliance

• Ensure missions, incentives, and partner materials comply with platform guidelines and regional regulations.
• Conduct regular checks on partner content, tracking integrity, and promotional activities.

Website & Landing Page Management

• Build, update, and maintain websites, landing pages, and educational hubs for affiliates.
• Execute design updates or content tweaks using CMS tools (e.g., WordPress, Webflow).
• Continuously optimise pages for conversion, clarity, and user experience.

Requirements

• 5-8 years of experience in operations, digital marketing, affiliate marketing, or creator ecosystems preferred.
• Strong data handling skills (Excel/Sheets; SQL a bonus).
• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).
• Highly organised, structured, and detail-oriented.
• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

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