ADMINISTRATION MANAGER

FORTITUDE SECURITY CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A security agency in Singapore is seeking an Administration Manager to oversee administrative functions, manage compliance with regulatory requirements, and coordinate HR and client support. The ideal candidate should possess a diploma or degree in business administration and have experience in the security industry, with strong organizational, communication, and multitasking skills. Familiarity with PLRD regulations is preferred. This position offers the opportunity to lead a team and improve operational efficiencies.

Qualifications

• Experience in a security agency or manpower/operations industry preferred.
• Strong understanding of PLRD regulations and security licensing processes.
• Able to handle confidential information with professionalism.

Responsibilities

• Supervise daily administrative operations and workflow.
• Handle all licensing matters for security officers and agency licenses.
• Assist with recruitment and coordination of security officers.
• Prepare quotations, contracts, and service agreements.
• Manage administrative budgets and vendor payments.
• Prepare monthly reports and compliance submissions.

Skills

Excellent communication

Coordination skills

Problem-solving

Organizational abilities

Multitasking

Education

Diploma or Degree in Business Administration

Tools

MS Office

Job description

Job Description

The Administration Manager is responsible for overseeing and managing the day-to-day administrative, operational, and compliance functions of the security agency. This role ensures smooth coordination between management, security officers, clients, and regulatory bodies, while maintaining compliance with Singapore’s security industry regulations.

Key Responsibilities

1. Administrative & Office Management

• Supervise daily administrative operations and ensure efficient workflow.
• Manage office supplies, documentation, filing systems, and correspondence.
• Coordinate schedules, meetings, memos, and internal communications.
• Oversee admin staff performance and provide guidance when necessary.

2. Licensing & Regulatory Compliance (PLRD Requirements)

• Handle all licensing matters for security officers (SO) and security agency licenses.
• Ensure timely renewal of PLRD licences, SIR training certifications, and regulatory documents.
• Maintain accurate records required by the Police Licensing & Regulatory Department (PLRD).
• Ensure the company adheres to all requirements of the Private Security Industry Act.

3. HR & Manpower Coordination

• Assist with recruitment, onboarding, and deployment of security officers.
• Prepare employment contracts, staff records, and HR documentation.
• Coordinate schedules, duty rosters, leave applications, and manpower assignments.
• Track attendance, performance, and disciplinary records.

4. Client Coordination & Service Support

• Assist Operations Manager in handling client inquiries and preparing reports.
• Prepare quotations, contracts, invoices, and service agreements.
• Ensure timely communication between clients and internal teams.
• Support client audits and site documentation requirements.

5. Financial & Procurement Duties

• Manage administrative budgets, petty cash, and procurement of office items.
• Assist in payroll preparation (timesheets, allowances, OT records).
• Coordinate billing, invoicing, and vendor payments with the accounts team.

6. Reporting & Documentation

• Maintain updated registers (deployment, training, licensing, assets, uniform issuance).
• Prepare monthly reports, manpower lists, and compliance submissions.
• Support ISO / internal audits where required.

Skills & Qualifications

• Diploma or Degree in Business Administration, Management, or related field.
• Experience in a security agency or manpower/operations industry preferred.
• Strong understanding of PLRD regulations and security licensing processes.
• Excellent communication, coordination, and problem-solving skills.
• Able to handle confidential information with professionalism.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Strong organizational and multitasking abilities.