Admin Assistant - Senior Care Centre

ACTIVE GLOBAL RESPITE CARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a dedicated individual for client registration and customer service duties. The ideal candidate must have at least Singapore GCE 'O' level and customer service experience. Responsibilities include handling client complaints, ensuring smooth operations, and performing office tasks. The role requires strong communication skills and the ability to multitask in a fast-paced environment. Shift work and rotational weekends are expected.

Qualifications

• Pleasant personality and ability to interact well with clients.
• At least 1 year of customer service experience.
• Meticulous with an eye for detail, able to meet tight deadlines.

Responsibilities

• Register clients and schedule appointments.
• Handle and resolve client complaints.
• Ensure smooth front counter operations.

Skills

Excellent communication skills

Multitasking

Problem-solving skills

Computer proficiency (Microsoft Office)

Education

Minimum GCE 'O' level

Job description

Job Description

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filling and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Requirements

• Minimum GCE "O" level.
• Possess pleasant personality and excellent communication skills.
• Must be proficient in Microsoft Office and comfortable using a computer.
• Minimum 1 year of customer service experience.
• Ability to multitask and strong problem-solving skills.
• Day shift work and rotational weekends required.
• Possess can-do attitude, meticulous with an eye for details. good interpersonal skills, independent and committed team player.
• Able to meet tight deadlines and work under pressure.

Working Location

• Telok Blangah