Account Manager, Clinical Solutions

RELX INC; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global information solutions provider is seeking an Account Manager for Clinical Solutions to operate in Singapore, Malaysia, and Brunei. You will drive new business growth through sales of medical educational products, manage customer relationships, and contribute to marketing strategies. The ideal candidate will have 5-8 years of experience in sales, strong analytical skills, and a Bachelor's degree. The company promotes a healthy work/life balance and offers an array of benefits, including flexible working arrangements.

Benefits

Medical Insurance

Long Service Award

Flexible Working Arrangements

Learning and Development Resources

Qualifications

• 5-8 years experience in sales or business development.
• Experience in medical and nursing education sales preferred.
• Fluency in English with strong presentation skills.

Responsibilities

• Drive growth in electronic sales across Singapore, Malaysia, and Brunei.
• Manage the sales process and develop market strategies.
• Support regional business growth planning.

Skills

Sales expertise

Communication skills

Analytical thinking

Customer engagement

Negotiation skills

Education

Bachelor's degree

Job description

Overview

Elsevier Health – Account Manager, Clinical Solutions (Singapore, Malaysia, Brunei)

Are you a talented sales professional?

Would you like to join a company that helps advance science, technology and health?

About the Team

Elsevier is part of the Reed Elsevier Group plc., which is a world leading provider of professional information solutions in science and health, legal, risk management, and business to business sectors. As the world’s leading provider of science and health information, Elsevier serves more than 30 million scientists, students and health and information professionals worldwide. A global company headquartered in Amsterdam, employing more than 7000 people in 24 countries, we help customers advance science and health by providing world-class information and innovative tools that help them make critical decisions, enhance productivity and improve outcomes.

About the role

As an Account Manager, you will be responsible for new sales, customer engagement activities. You will build relationships with our customers to identify future opportunities and successfully negotiate and close deals. You will highlight risks and opportunities to the business and shape the use of data-driven decision making.

The Clinical Solutions Account Manager (Singapore, Malaysia, Brunei) will be a key member of the SEA team helping to drive growth for our Health business in the region. The major focus area will be New Business generation.

Responsibilities

• Own and drive growth in our electronic sales business in Singapore, Malaysia, Brunei via new customer acquisition for our portfolio of e-Sales products (e.g. ClinicalKey Physician, ClinicalKey AI, ClinicalKey Nursing, ClinicalKey Student, Amirsys, Complete Anatomy, Osmosis), across the academic (i.e. medical and nursing schools) and clinical (i.e. hospitals, clinics) market segments
• Managing entire sales process to position Elsevier Health Science Solutions with an emphasis on new business sales
• Contribute to developing a strong country marketing plan for Singapore, Malaysia, Brunei to drive thought leadership, brand awareness and product marketing, alongside the SEA Marketing and Customer Engagement team
• Develop an in-depth understanding of market and competitor trends, evaluate their impact on our business in Thailand & Vietnam, and recommend actions where needed to address these market developments
• Support the Regional Manager (SEA) in strategizing, planning and executing for future business growth in Thailand & Vietnam, including exploring opportunities to extend into new market segments, channels and sub-regions.
• Demonstrate product value and drive usage within existing customer base to drive retention and uplift in our renewal business in Thailand, working both directly and through our authorized sales agent(s) as well as our Elsevier Customer Engagement, Customer Support and Product Sales teams

Qualifications

• Minimum bachelor’s degree with strong academic track record
• 5-8 years experience in a sales, channel management and/or business development role. Strong sales record selling solutions into medical & nursing education and/or hospital segments will be a plus
• Experience with managing agents/distributors and driving product usage among customers will be desirable
• Fluency in English both written and spoken, with strong communication and presentation skills. Analytical thinker with ability to effectively appraise market situation and identify and implement innovative approaches to match the market needs
• Be highly motivated with the capacity to work under pressure, with tight deadlines while maintaining high standards and able to multi-task

Work Environment and Benefits

Work in a way that works for you. We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Benefits

• Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
• Long Service Award: Recognition for your dedication and loyalty.
• Flexible Working Arrangements: Balance work and personal life effectively.
• Access to Learning and Development Resources: Empowering your professional growth.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.