6723 - Sales Operations Coordinator (eCommerce + Order Management)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Sales Support Executive. This role involves creating sales orders, updating product listings on various platforms, and ensuring correct order processing. Candidates should have experience in sales administration and be proficient in Microsoft Excel. The position offers a salary range of $2200-$2800 plus variable bonuses, with flexible work-from-home options.

Qualifications

• Preferably has experience in order processing or sales admin.
• Able to work across multiple departments.
• Basic practical knowledge in Microsoft Excel.

Responsibilities

• Create Sales Orders based on confirmed orders.
• Update product listings across digital platforms.
• Compile and confirm orders every Sunday and Wednesday.
• Scan and file documentation.

Skills

Order processing

Sales administration

Microsoft Excel

Job description

Sales Support Executive

Location: Tuas Link (2 mins walking distance)

Working Days: 5 days

Working hours: Monday – Thursday, 8am to 5am, Sunday 8am - 5pm (WFH)

Salary: $2200-$2800 depending on experience + VB

Job Responsibilities

1. Sunday Duties (Work From Home) Create Sales Orders
   • Timely key sales orders in system based on confirmed orders.
   • Apply correct item code and pricing when creating the order.
   • Liaise with customers and internal stakeholders on order processing.
   • Follow-up and respond to customer's enquiries, if any.
   • Generate Sales Return Order.
   • Administer the Return Order requests and issue credit note.
2. Monday to Thursday Duties Create Sales Orders as above In addition,
   • Upon receiving the delivery schedules and assembly sheets from the Logistics team, convert into invoices via the system, print out the invoice and sort the invoices according to the delivery schedules. eCommerce
   • Regularly update product listings, images and pricing across all digital platforms (Lazada, Redmart and Redmart Special Store) and ensure the accuracy of the updates.
   • Process daily orders across all digital platforms – confirm orders after verifying stock availability and print airway bills for the warehouse to prepare for packing.
   • Ensure all the parcels are being arranged within a day.
   • Arrange with ecommerce’s logistics on the collections and follow-up accordingly.
3. 3. Compile and Confirm the Orders every Sunday and Wednesday (subject to changes)
   • Gather all sales order from the Sales Team via group chat.
   • Input orders into HQ Excel Template.
   • Ensure all data is accurate, complete and up to date.
   • Clearly record any customer-specific special requests.
   • Share each customer’s order summary via group chat for Sales Team to verify.
   • Timely create each customer’s order list into HQ Excel Template.
   • Convert the order list information into another HQ Excel template for labelling purpose.
   • Submit the HQ Excel Template to HQ after confirmation by Sales Team.
4. 4. Scanning and Filing.

Job Specifications

• Preferably has experience in order processing or sales admin.
• Able to work across multiple departments.
• Basic practical knowledge in Microsoft Excel.

https://wa.me/6596420989

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279