6723 - Customer Service Officer [Enrichment Centre Exp | Toa Payoh & Bukit Timah]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading advisory firm in Singapore seeks a Customer Service Officer. You will manage customer relationships, promote programs, and handle sales transactions. Ideal candidates have a minimum of GCE 'A' levels or Diploma and 2 years of experience in customer service. Proficiency in MacBook and G-Suites is required.

Qualifications

• Minimum GCE 'A' levels or Diploma qualifications.
• At least 2 years of relevant experience in customer service roles.
• Proficient in MacBook and G-Suites.

Responsibilities

• Explain courses and education philosophy to potential customers.
• Promote center programs to customers.
• Handle phone and email queries promptly.
• Manage sales transactions effectively.

Skills

Customer relationship management

Sales skills

Communication skills

Proficiency in MacBook

Proficient in G-Suites

Education

Minimum GCE 'A' levels or Diploma

Job description

Customer Service Officer (CSO)

Working days & hours: 5 days - 4 weekday (12:30 PM - 9:30 PM) + 1 weekend (8:30 AM - 6:30 PM)

Working location (Current Hiring):

• Toa Payoh
• Bukit Timah

Willing to relocate to other branches due to work exigencies
Salary: $2650 - $3500

Job Responsibilities

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote centre programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers.
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirements

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279