24x7 Critical Apps Support Specialist

DBS Bank Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking an experienced IT Support Specialist to ensure 24x7 operational support for critical applications. This role requires expertise in Linux and databases, alongside strong problem-solving and communication skills. The candidate will manage system availability and support channels while working closely with various business teams. Candidates must be prepared for operational support during weekends and public holidays. Join us to enhance our operational excellence.

Qualifications

• 2+ years of experience in a technology-focused environment.
• Expertise in Linux, MQ, HTTPS, Database.
• Able to perform 24x7 operational support including weekends.

Responsibilities

• Support 24x7 Critical Applications serving multiple countries.
• Ensure system availability of 99.9% and recover from outages.
• Manage duty rotation for support coverage.

Skills

Operational support

Problem-solving skills

Communication skills

Automation skills

Education

Bachelor's degree or Diploma in IT or related field

Tools

JIRA

Confluence

Job description

A leading financial institution in Singapore is seeking an experienced IT Support Specialist to ensure 24x7 operational support for critical applications. This role requires expertise in Linux and databases, alongside strong problem-solving and communication skills. The candidate will manage system availability and support channels while working closely with various business teams. Candidates must be prepared for operational support during weekends and public holidays. Join us to enhance our operational excellence.