1 Year Contract Call Centre Executive (Up to $3200/ West) #HGN

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A recruitment firm in Singapore is seeking an Accounts Receivable officer to manage outstanding debts and assist patients with billing inquiries. The ideal candidate will have experience in Accounts Receivable management and customer service, with proficiency in Microsoft Excel. This role requires at least 1 year of experience in relevant fields and offers a chance to work with various stakeholders. Interested candidates should apply via email with their resumes.

Qualifications

• Minimum 1 year relevant experience in Accounts Receivable management.
• At least 2 years of experience in customer service and administrative roles.
• Prior experience in collection agencies and finance shared service centres is a plus.

Responsibilities

• Perform reminder calls to patients for outstanding debts.
• Assist patients with inquiries on bills and payments.
• Investigate disputes relating to bills and payments.
• Record all collection activities accurately.
• Coordinate with stakeholders on Accounts Receivable matters.

Skills

Accounts Receivable management

Customer service

Administrative skills

Microsoft Excel

Education

A Level or Diploma in Accountancy

Tools

SAP

Job description

Job Responsibilities:

• Actively perform reminder calls to patients in recovering outstanding debts.
• Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance.
• Investigate and resolve disputes relating to bills and payments, and coordinating with relevant parties to ensure case closure.
• Ensure all collection activities are recorded accurately.
• Work closely with internal and external stakeholders on Accounts Receivable matters.
• Other ad-hoc duties as assigned.

Job requirements:

• A Level or Diploma in Accountancy.
• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• at least 2 years of experience in customer service and administrative roles.
• Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.
• Proficient in Microsoft Excel; SAP experience would be an advantage.

All Interested candidates are invited to email your resume in MS Word format to:
[e-mail]
Please include your full working experience, education background, notice period, expected salary.
Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN
We regret to inform that only suitable candidates will be shortlisted for an interview.