Technical Services & Support Manager

Leader Investment Group - LIG; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A technology company in Saudi Arabia is seeking a Technical Support Manager to oversee the technical support functions. The ideal candidate will have a Bachelor’s or Master’s degree in Computer Science and at least 3 years of experience in IT services. Strong leadership skills are essential for managing the technical teams effectively.

Qualifications

• Requires at least 3 years of experience in managing technical support or IT services.
• Strong management skills necessary for performance evaluation.

Responsibilities

• Oversee technical support functions.
• Lead technical teams based on organizational needs.

Skills

Leadership

Technical support management

Planning

Education

Bachelor’s or Master’s degree in Computer Science or related discipline

Tools

Microsoft Office Programs

Job description

Overview

Oversees technical support functions, ensuring effective delivery and maintenance of systems, applications, and hardware. Leads technical teams in alignment with organizational needs and service level expectations.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related discipline.
• At least 3 years of experience in managing technical support or IT services within government environments.
• Strong leadership and management skills with the ability to plan, supervise, and evaluate performance.
• Specialized training in Microsoft Office Programs