Spa Operations Lead — Elevate Guest Experience

Hilton; Riyadh; On-site; SAR 60,000 - 120,000; Full time

Job summary

Hilton is seeking a Spa Supervisor in Riyadh to oversee health club operations and support a dynamic spa and guest service team. The role focuses on delivering exceptional guest experiences across fitness, spa, and salon areas while ensuring quality, compliance, and efficient operations.

The position involves supervising staff, coordinating schedules, stepping in where needed, and supporting marketing, inventory, and financial tracking to sustain high standards and hospitality excellence across

Responsibilities

• Supervise health club operations: support the Manager/Director in operating the health club, fitness center, spa, or salon
• Lead the health club team: train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience
• Provide hands-on support: step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints
• Support business operations: assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency
• Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton is seeking a Spa Supervisor in Riyadh to oversee health club operations and support a dynamic spa and guest service team. The role focuses on delivering exceptional guest experiences across fitness, spa, and salon areas while ensuring quality, compliance, and efficient operations.

The position involves supervising staff, coordinating schedules, stepping in where needed, and supporting marketing, inventory, and financial tracking to sustain high standards and hospitality excellence across