Head Therapist - Luxury Spa and Wellness Operations - Riyadh, Saudi Arabia - Global Hotels Client vi

Manning Global AG; Riyadh; On-site; SAR 100,440 - 133,920; Full time

Benefits offered by this job

Professional development opportunities

Competitive salary package

Job summary

Manning Global AG is seeking a Head Therapist for their luxury spa in Riyadh. The role involves leading the therapy team, ensuring high-quality treatments, and supporting spa operations.

The ideal candidate should have a professional certification in spa therapy and 3-5 years of experience, preferably in luxury environments. A competitive salary and professional development opportunities within the global hospitality sector are offered.

Qualifications

• Three to five years of professional spa therapy experience with leadership responsibilities.
• Strong knowledge of spa treatment techniques and guest safety practices.
• Excellent guest service skills with a calm, professional approach.

Responsibilities

• Lead and mentor the spa therapy team to deliver high-quality treatments.
• Conduct regular treatment quality audits and support spa operations.
• Ensure spa treatment rooms and equipment meet luxury standards.

Skills

Luxury spa operations management

Advanced massage and beauty therapy techniques

Guest experience and wellness services

Team leadership and therapist training

Spa treatment quality control

Hygiene and sanitation compliance

Service recovery and guest relations

Retail consultation and spa revenue support

Education

Professional certification in massage therapy, beauty therapy, or spa therapy

Job description

Head Therapist – Luxury Spa and Wellness Operations, Riyadh, Saudi Arabia

Country: Saudi Arabia | City: Riyadh | Industry: Hospitality and Tourism | Function: Spa and Wellness Services | Salary: 9,000 – 12,000monthly (Market estimated) | Gender: Any | Candidate Nationality: Any | Job Type: Full‑time

Key Responsibilities

• Lead and mentor the spa therapy team to deliver consistent, high‑quality treatments and exceptional guest service.
• Maintain treatment protocols, service sequencing, and therapy techniques aligned with luxury spa standards.
• Perform a range of professional spa treatments while ensuring guest comfort, safety, and personalized care.
• Conduct regular treatment quality audits including room readiness, consultation quality, therapy techniques, and service flow.
• Support spa operations through therapist scheduling, shift planning, and workload distribution.
• Train and onboard new therapists on spa procedures, hygiene standards, treatment protocols, and service etiquette.
• Maintain therapist training records, skill assessments, and development plans to improve team performance.
• Review guest feedback and service recovery cases to improve service quality and prevent recurring issues.
• Manage spa inventory levels including treatment products and retail items while minimizing waste and shortages.
• Ensure spa treatment rooms, equipment, and facilities meet luxury hospitality cleanliness and operational standards.
• Coordinate with departments such as housekeeping, engineering, food and beverage, and front office to ensure seamless guest experiences.
• Enforce strict health, hygiene, and infection control standards across spa operations.
• Promote spa retail and wellness services through professional consultation and ethical product recommendations.
• Protect guest privacy and maintain professional confidentiality at all times.

Ideal Profile

• Professional certification or diploma in massage therapy, beauty therapy, or spa therapy from an accredited institution.
• Three to five years of professional spa therapy experience with leadership or senior therapist responsibilities.
• Previous experience in luxury hotel spas, wellness resorts, or high‑end spa environments is highly preferred.
• Strong knowledge of spa treatment techniques, contraindications, and guest safety practices.
• Leadership ability with a coaching mindset to develop therapists and maintain service standards.
• Excellent guest service skills with a calm, professional, and solution‑oriented approach.
• Strong communication and interpersonal skills for team management and guest interaction.
• Organized and adaptable with the ability to manage multiple operational priorities.
• High standards of hygiene discipline and knowledge of spa sanitation protocols.
• Commercial awareness regarding spa productivity, retail performance, and service quality impact.

Skills Set

• Luxury spa operations management
• Advanced massage and beauty therapy techniques
• Guest experience and wellness services
• Team leadership and therapist training
• Spa treatment quality control
• Hygiene and sanitation compliance
• Service recovery and guest relations
• Retail consultation and spa revenue support

Why Join Us

• Opportunity to work within a global luxury hotel spa environment in Riyadh.
• Leadership role shaping service excellence and therapist performance.
• Exposure to international wellness standards and luxury hospitality operations.
• Professional development opportunities within global hospitality and spa management.
• Competitive salary package aligned with luxury spa industry standards.