ServiceNow Project Manager

DXC Technology Inc.; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology service provider in Riyadh is seeking a ServiceNow Project Manager to oversee project delivery for clients. This includes planning, managing resources, and communicating with stakeholders. The ideal candidate will have a bachelor's degree, PMP certification, and experience with ServiceNow. The role emphasizes strong analytical skills and the ability to manage multiple projects effectively in a collaborative environment.

Benefits

Flexible work model

Inclusive work environment

Qualifications

• Experience managing ServiceNow projects including planning and risk management.
• Ability to work independently and manage multiple projects.
• Understanding of ITIL and IT service management frameworks.

Responsibilities

• Develop and maintain project plans and manage resources.
• Communicate with stakeholders to provide project updates.
• Identify and manage project risks and ensure deliverables meet quality standards.

Skills

Project Management

Communication

Analytical skills

Problem-solving

Resource Management

Education

Bachelor's degree in business administration or related field

Project Management Professional (PMP) certification

Tools

ServiceNow

Job description

Job Description:

Responsibilities

• Develop and maintain project plans, identifying project scope, timelines, and resources required.
• Assign and manage resources, including ServiceNow consultants, to ensure project milestones are met on time and within budget.
• Communicate with stakeholders, including clients, vendors, and internal team members, to provide project status updates and ensure their needs are being met.
• Identify and manage project risks, including scope changes, resource constraints, and other factors that may impact project success.
• Ensure that project deliverables meet the client's quality standards and are delivered on time.
• Manage project budgets and financials, ensuring that projects are delivered within budget.
• Manage change requests, including scope changes and other project changes that may impact project timelines and resources.
• Create and maintain project documentation, including project plans, status reports, and other project-related materials.

Qualifications

• Bachelor's degree in business administration or a related field.
• Project Management Professional (PMP) certification or equivalent.
• Experience managing ServiceNow projects, including project planning, resource management, risk management, and stakeholder management.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple projects simultaneously.
• Understanding of ITIL and other IT service management frameworks.
• ServiceNow certification in various areas such as ServiceNow Administration, IT Service Management, IT Operations Management, or Custom Application Development is desirable.

Overview

Overall, the ServiceNow Project Manager is responsible for overseeing the successful delivery of ServiceNow projects for clients. This includes managing a team of ServiceNow consultants, developing and maintaining project plans, managing project resources, communicating with stakeholders, identifying and managing project risks, ensuring project deliverables meet quality standards, managing project budgets and financials, managing change requests, and creating and maintaining project documentation.

Company Culture

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.