Sales Supervisor – FMCG (Jeddah & Makkah, Saudi Arabia)

Aujan Coca-Cola Beverages Company (ACCBC); Makkah Al Mukarramah, Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading FMCG company seeks a dynamic Sales Supervisor to manage retail sales in Jeddah and Makkah. The role involves driving sales, enhancing customer relationships, and operational efficiency. Candidates should have a Bachelor's degree and 6+ years of experience in retail sales, with fluency in Arabic and English being essential. This is a leadership role ideal for results-driven individuals passionate about the FMCG market.

Qualifications

• Minimum of 6 years of retail sales experience, preferably in FMCG.
• Fluency in both Arabic and English is a must.
• Proven success in achieving sales targets.

Responsibilities

• Achieve sales targets for the assigned region.
• Develop effective sales strategies.
• Ensure high levels of customer satisfaction.

Skills

Sales management

Customer engagement

Market analysis

Team leadership

Education

Bachelor’s degree in Business Administration, Marketing, or Sales

Job description

Overview

Sales Supervisor – FMCG Sector (Jeddah & Makkah, Saudi Arabia)

Job Summary

We are seeking a dynamic and results-driven Sales Supervisor to lead and manage our retail sales team across Jeddah and Makkah, Saudi Arabia. The ideal candidate will be responsible for driving sales performance, strengthening customer relationships, and ensuring optimal product visibility in retail outlets. This role requires a strong leader with deep FMCG market knowledge, proven sales management experience, and the ability to foster a high-performance team culture.

Responsibilities

Sales & Market Growth

• Achieve sales targets and key performance indicators (KPIs) for the assigned region.
• Develop and implement effective sales strategies to increase market share and drive revenue growth.
• Identify and capitalize on new business opportunities to expand market presence.

Customer Engagement

• Ensure high levels of customer satisfaction by delivering exceptional service and resolving concerns promptly.
• Build and maintain long-term relationships with key clients and retail partners.

Brand & Retail Excellence

• Ensure consistent representation of the company’s brand, image, and values across all retail outlets.
• Oversee product placement, merchandising, and promotional activities to maximize visibility and sales.

Operational Efficiency

• Streamline retail operations to enhance efficiency and reduce costs.
• Ensure compliance with company policies, procedures, and industry regulations.

Team Leadership

• Lead, coach, and develop the sales team to achieve individual and collective goals.
• Promote a culture of accountability, collaboration, and continuous improvement.

Reporting & Insights

• Provide regular reports to senior management on sales performance, market trends, and challenges.
• Leverage data and analytics to make informed business decisions and recommend strategic actions.

Innovation & Continuous Improvement

• Introduce new ideas to enhance sales processes, customer engagement, and overall business performance.
• Stay updated on industry best practices and market trends to maintain a competitive edge.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Fluency in both Arabic and English is a must.
• Minimum of 6 years of retail sales experience, preferably within the FMCG industry.
• Proven success in managing sales teams and consistently achieving targets.
• Strong understanding of retail operations, merchandising, and inventory management.
• Familiarity with sales performance metrics and tools for monitoring and analysis.
• Solid knowledge of the local market dynamics in Jeddah and Makkah, including cultural and economic factors shaping consumer behavior.
• Additional certifications in sales management, retail operations, or leadership are a plus.