Restaurant Supervisor

Foodsmith; Riyadh; On-site; SAR 60,000 - 110,000; Full time

Job summary

Foodsmith in Riyadh invites a dedicated Restaurant Supervisor to lead daily operations on site. You will oversee staff, uphold service standards, maintain hygiene and quality, and coordinate with kitchen teams to deliver exceptional guest experiences in a dynamic dining environment.

Based in Riyadh, you should mentor and schedule the team, resolve customer concerns, monitor compliance with health and safety policies, and contribute to achieving sales and service goals through effective

Qualifications

• Experience in Food & Beverage industry, especially restaurant food service.
• Strong organizational and problem-solving skills.
• Proven ability to lead and manage a team effectively.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure high standards of service and guest satisfaction.
• Manage staff, schedules, and training to maintain operational efficiency.
• Maintain quality and hygiene standards, and resolve customer complaints promptly.
• Coordinate with kitchen team to ensure timely and accurate food & beverage service.
• Ensure compliance with health, safety and restaurant policies.

Skills

Team leadership

Organizational skills

Interpersonal skills

Problem solving

Education

Relevant certifications

Job description

Foodsmith offers dining experiences anchored in innovative cuisine, impeccable style, seductive ambiance, and first-class service. We are committed to creating memorable dining experiences for our guests, highlighting both excellent food and exceptional service. Join us to be a part of a vibrant and dynamic team dedicated to high standards in the hospitality industry.

Role Description

This is a full-time on-site role for a Restaurant Supervisor, based in Riyadh, Saudi Arabia. The Restaurant Supervisor will oversee daily operations of the restaurant, ensuring high standards of customer service and satisfaction. Responsibilities include managing staff, maintaining quality and hygiene standards, resolving customer complaints, and ensuring efficient operations. The Supervisor will also be involved in coordinating with the kitchen team, ensuring that food and beverage services meet expected standards.

• Promote, work, and act in a consistent manner with the mission of foodsmith
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
• Monitor compliance with health and fire regulations regarding food preparation andserving and building maintenance.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive workingenvironment
• Ensure compliance with municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Ensure that all products are received in correct unit count and condition and deliveries areperformed inaccordance with the restaurant’s receiving policies and procedures.
• Review financial statements, sales or activity reports, or other performance data to measureproductivity or goal achievement or to identify areas needing cost reduction or programimprovement.
• Schedule and receive food and beverage deliveries, checking delivery contents to verifyproduct quality and quantity.
• Maintain food and equipment inventories and keep inventory records
• Schedule staff hours and assign duties
• Establish standards for personnel performance and customer service.
• Perform some food preparation or service tasks, such as cooking, clearing tables, and servingfood and drinks when necessary.
• Keep records required by government agencies regarding sanitation or food subsidies
• Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
• Organize and direct worker training programs, resolve personnel problems, make hiringand termination decisions, and evaluate employee performance.
• Be knowledgeable of restaurant policies regarding personnel
• Fill-in for fellow employees where needed to ensure guest service standards and efficientoperations

Qualifications

• Experience in Food & Beverage industry especially restaurant food service is must
• Strong organizational and problem-solving skills
• Proven ability to lead and manage a team effectively
• Excellent interpersonal skills
• Relevant certifications and prior experience in a supervisory role are beneficial
• Ability to work flexible hours, including weekends and holidays