Where timeless Cantonese and Szechuan flavors meet modern hospitality!
About the Restaurant:
Step into a well-established dining concept that brings together the depth of Cantonese and Szechuan cuisine with a contemporary hospitality mindset. More than a dining venue, it is a guest-focused environment built on consistency, quality, and genuine service. This role presents an excellent opportunity for experienced hospitality professionals to take ownership of daily operations, lead and develop teams, and play a key part in driving performance and long‑term brand growth.
About the Role:
The Restaurant General Manager is responsible for overseeing the daily operations and management of the restaurant. This role ensures that all aspects of the restaurant run smoothly and efficiently, providing excellent customer service, maintaining high standards of food quality and safety, and achieving financial targets. The General Manager leads and motivates the restaurant team to deliver exceptional dining experiences and supports the company’s growth and profitability objectives.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring efficiency and effectiveness in all areas.
- Implement and monitor standard operating procedures (SOPs) to maintain consistency and quality.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
- Develop and manage budgets, controlling costs and maximizing profitability.
- Monitor financial performance, including sales, expenses, and profit margins, and take corrective actions as needed.
- Conduct regular financial analysis and reporting to senior management.
- Ensure the highest level of customer service, addressing and resolving customer complaints and feedback promptly.
- Foster a customer‑centric culture, ensuring all team members prioritize guest satisfaction.
- Recruit, train, and manage restaurant staff to ensure a skilled, motivated, and high‑performing team.
- Conduct performance evaluations, provide coaching and development opportunities, and implement corrective actions when necessary.
- Promote a positive and collaborative work environment that encourages teamwork and open communication.
- Develop and implement marketing initiatives to attract and retain customers.
- Promote special events, seasonal promotions, and new menu offerings to drive sales.
- Build and maintain relationships with local businesses and community partners to enhance brand visibility and reputation.
- Oversee inventory management, ensuring optimal stock levels while minimizing waste.
- Establish and manage supplier relationships, negotiating contracts to secure quality products at competitive prices.
- Ensure all equipment and facilities are properly maintained and fully operational.
- Maintain the highest food and beverage quality standards through effective quality control procedures.
Qualifications:
- Proven experience as a Restaurant General Manager or in a similar leadership role within the hospitality or restaurant industry.
- Strong knowledge of restaurant operations, financial management, and customer service best practices.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with POS systems and inventory management software is an advantage.
- Fluent in English (spoken and written); Arabic language skills are a plus.
Why Join Us:
- Opportunity to lead a respected and high‑performing restaurant operation.
- Work in a dynamic and professional environment that values leadership, innovation, and teamwork.
- Competitive compensation package with performance‑based incentives.
- Career growth and development opportunities within a growing organization.
- The chance to make a real impact on guest experience, team development, and business success.