Receptionist

عيادة عالم الابتسامة التخصصي لطب الاسنان; Riyadh; On-site; SAR 45,000 - 67,000; Full time

Job summary

عيادة عالم الابتسامة التخصصي لطب الاسنان is seeking a courteous front desk receptionist to warmly welcome patients and visitors, delivering excellent customer service in a busy dental clinic in Riyadh. You will manage appointments, update patient records, and coordinate with medical departments to ensure smooth operations.

The role requires handling inquiries, issuing invoices, and collecting payments while upholding clinic policies and patient confidentiality at all times.

Responsibilities

• Welcoming patients and visitors and providing exceptional customer service.
• Booking, organizing, and confirming appointments.
• Recording patients’ information and updating it in the medical system.
• Answering calls and inquiries and coordinating with medical departments.
• Issuing invoices and collecting payments.
• Handling patients’ complaints and resolving them professionally.
• Complying with the facility’s policies and maintaining the confidentiality of patients’ data.

Job description

• Welcoming patients and visitors and providing exceptional customer service.

• Booking, organizing, and confirming appointments.

• Recording patients’ information and updating it in the medical system.

• Answering calls and inquiries and coordinating with medical departments.

• Issuing invoices and collecting payments.

• Handling patients’ complaints and resolving them professionally.

• Complying with the facility’s policies and maintaining the confidentiality of patients’ data.