Doctor Coordinator

Opus; Riyadh; On-site; SAR 56,000 - 123,000; Full time

Job summary

Opus in Riyadh seeks an experienced Medical Administrative Coordinator to organize the physician's schedule, manage registrations, and ensure smooth interactions between patients and the medical team.

You will coordinate referrals, examinations and follow-ups, prepare patient files, and handle administrative correspondence with diligence and confidentiality. Strong communication skills and proficiency with appointment and medical records systems are essential to deliver high-quality service.

Qualifications

• Qualification in administration or secretarial work.
• Strong communication and customer service skills.
• Proficiency with computers and appointment/medical records systems.
• Accuracy, organization and prioritization abilities.
• Maintain confidentiality and work well in a team.

Responsibilities

• Organize the physician’s appointments, confirm them, and coordinate any changes or rescheduling.
• Receive patients and assist them with registration and check-in procedures.
• Respond to inquiries and direct patients to the appropriate department, while maintaining the privacy of their information.
• Prepare patients’ files and ensure that all required data and reports are complete.
• Coordinate with medical and administrative departments regarding referrals, examinations, and follow-up.
• Follow up with visitors after the visit according to the approved procedures.
• Prepare administrative correspondence and reports related to the physician’s work.
• Organize the physician’s schedule, meetings, and daily tasks.
• Comply with the healthcare facility’s policies and confidentiality and patient safety procedures.

Skills

Administration/secretarial

Strong communication

Customer service

Computer skills

Accuracy & organization

Confidentiality & teamwork

Education

Administration/secretarial qualification

Job description

Job Purpose: Organize the administrative and coordination tasks related to the physician, and facilitate communication between him and patients and the medical team, ensuring smooth workflow and high-quality service.

Duties and Responsibilities:

• Organize the physician’s appointments, confirm them, and coordinate any changes or rescheduling.

• Receive patients and assist them with registration and check-in procedures.

• Respond to inquiries and direct patients to the appropriate department, while maintaining the privacy of their information.

• Prepare patients’ files and ensure that all required data and reports are complete.

• Coordinate with medical and administrative departments regarding referrals, examinations, and follow-up.

• Follow up with visitors after the visit according to the approved procedures.

• Prepare administrative correspondence and reports related to the physician’s work.

• Organize the physician’s schedule, meetings, and daily tasks.

• Comply with the healthcare facility’s policies and confidentiality and patient safety procedures.

Qualifications and Skills:

• A suitable qualification in administration or secretarial work, or a related field.

• Good communication and customer service skills.

• Proficiency in using computers and appointment and medical records systems.

• Accuracy, organization, and the ability to prioritize.

• Maintain the confidentiality of information and work in a team spirit.