Receptionist

evercare; Riyadh; On-site; SAR 33,000 - 67,000; Full time

Job summary

evercare is a Saudi longevity and wellness company redefining modern healthcare through preventive, science-backed solutions focused on long-term health, performance, recovery, and quality of life. The clinic seeks a professional receptionist to ensure a smooth patient experience at the front desk in Riyadh.

You will manage appointments, greet visitors, and coordinate patient flow with a patient-centered approach.

Qualifications

• Experience in medical reception or healthcare customer service.
• Proficiency with clinic management systems.
• Fluent in English; Arabic language skills are a plus.

Responsibilities

• Deliver a welcoming and professional reception experience.
• Organise, book, and confirm patient appointments.
• Coordinate patient entry and manage the waiting list.
• Greet patients and visitors warmly and professionally.
• Process payments and issue invoices accurately.
• Handle patient inquiries and direct them to the appropriate departments.

Skills

Reception duties

Customer service

Computer literacy

Organisational skills

Multitasking

Tools

Clinic management software

Job description

evercare is a Saudi longevity and wellness company redefining modern healthcare through preventive, science-backed solutions focused on long-term health, performance, recovery, and quality of life.

Through personalised care delivered by licensed doctors, nurses, and specialists, evercare helps individuals optimise their health proactively, not just treat symptoms after they appear.

Our mission is to add more life to years rather than just years to life, by helping people feel their best, perform and live better for longer.

Key Responsibilities

Patient Experience: Deliver a unique and exceptional reception experience that reflects the highest standards of quality and professionalism adopted by the clinic.

Appointment Management: Organize, book, and confirm patient appointments with high accuracy, while efficiently handling updates, cancellations, and rescheduling with flexibility.

Patient Flow Coordination: Coordinate patient entry smoothly and manage the waiting list to ensure operational efficiency and prevent overcrowding.

Reception & Welcoming: Greet patients and visitors warmly and professionally, creating a comforting and reassuring atmosphere.

Financial Transactions: Process payments and issue invoices accurately, in compliance with the clinic’s approved financial and administrative systems.

Customer Service & Problem Solving: Handle patient inquiries and complaints wisely and professionally, directing them to the relevant departments for immediate resolution.

Requirements & Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, appointments, and administrative tasks efficiently.
• Previous experience in medical reception or customer service within the healthcare sector.
• Candidates should possess solid Customer Service skills to welcome visitors, address inquiries, and ensure a professional and helpful experience.
• Proficiency in using computers and electronic clinic management systems.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Prior experience in a receptionist or front desk role within healthcare, wellness, or hospitality is an advantage.
• Fluency in English; proficiency in Arabic is highly beneficial.