Presales Solutions Consultant (Saudi Nationals only)

Lucidya; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading AI-powered Customer Experience Management firm in Saudi Arabia is seeking a Pre-Sales Solutions Consultant. In this role, you will be pivotal in responding to RFPs and delivering engaging product demonstrations to prospective clients. The ideal candidate will have proven experience in pre-sales consulting, with strong communication skills and the ability to design tailored solutions for clients. Join us to help organizations unlock the potential of their customer data.

Qualifications

• Proven experience in pre-sales consulting or a similar role.
• Strong ability to understand customer needs and present tailored solutions.
• Excellent communication and presentation skills.

Responsibilities

• Lead the preparation of RFP responses and technical proposals for prospects.
• Deliver engaging product demonstrations and presentations to prospective customers.
• Partner with Account Executives to design customized solutions that address client needs.

Job description

Overview

About Lucidya Lucidya is MENA’s leading AI-powered Customer Experience Management (CXM) suite, enabling brands to truly understand and act on customer insights. Our unified platform covers every stage of the CX journey, from social listening and omnichannel conversations to surveys, CDP, customer engagement, and AI-driven analytics.

About the Role We are looking for a Pre-Sales Solutions Consultant to partner with our sales team in driving successful customer engagements. As a trusted advisor, you will play a critical role in responding to RFPs, designing tailored solutions, and delivering compelling product demonstrations that showcase Lucidya’s value. This role is central to winning deals, enabling growth, and supporting our mission to help organizations unlock the full potential of their customer data.

Responsibilities

• Lead the preparation of RFP responses and technical proposals for prospects
• Deliver engaging product demonstrations and presentations to prospective customers.
• Partner with Account Executives to design customized solutions that address client needs.
• Manage daily solution consulting requests through HubSpot CRM, prioritizing based on deadlines and customer value.
• Collaborate cross-functionally with sales, customer success, product, engineering, security, and marketing teams.
• Support sales meetings, workshops, and occasional travel within Saudi Arabia and internationally.