Onsite Monitoring & Operations Engineer

el Grocer - Online Grocery Delivery; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading online grocery delivery service located in Riyadh is searching for a dedicated Onsite Monitoring & Operations Engineer to join their IT team. This full-time role involves monitoring and managing IT infrastructure to ensure optimal performance and security, including 24/7 support. Candidates should possess a Bachelor’s degree in IT or a related field and proven experience in IT operations. Strong knowledge of network infrastructure and excellent communication skills are essential, with proficiency in Arabic being a plus.

Qualifications

• Proven experience in IT monitoring, system administration, or operations engineering.
• Strong knowledge of network infrastructure, servers, and monitoring tools.
• Availability to work 24/7 shifts, including nights, weekends, and holidays.

Responsibilities

• Monitor and manage the organization’s IT systems, networks, and infrastructure to ensure high availability.
• Respond promptly to system alerts, incidents, and outages.
• Collaborate with cross-functional teams to implement upgrades and security measures.

Skills

IT monitoring

System administration

Network infrastructure

Problem-solving

Communication skills

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

```Job Description: We are seeking a dedicated Onsite Monitoring & Operations Engineer to join our dynamic IT team in Riyadh. This role is responsible for overseeing the continuous monitoring and operational management of our IT infrastructure to ensure optimal performance, security, and availability. The ideal candidate will be committed to providing 24/7 support, ensuring seamless operations around the clock.Key Responsibilities: - Monitor and manage the organization’s IT systems, networks, and infrastructure on-site to ensure high availability and performance. - Respond promptly to system alerts, incidents, and outages, providing effective troubleshooting and resolution. - Maintain and update monitoring tools and dashboards to provide real-time insights into system health. - Collaborate with cross-functional teams to implement system upgrades, patches, and security measures. - Document operational procedures, incident reports, and system configurations accurately. - Participate in on-call rotations to provide 24/7 support coverage. - Ensure compliance with organizational policies and industry standards for security and data protection.Qualifications: - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Proven experience in IT monitoring, system administration, or operations engineering. - Strong knowledge of network infrastructure, servers, and monitoring tools. - Excellent problem-solving skills and ability to work under pressure. - Availability to work 24/7 shifts, including nights, weekends, and holidays. - Good communication skills in English; proficiency in Arabic is a plus.Additional Notes: This role requires a commitment to 24/7 operational support to ensure continuous system availability and performance.End of Job Description```**Job Title:** Onsite Monitoring & Operations Engineer **Location:** Riyadh, Saudi Arabia **Work Type:** Full Time **Level:** Classified Employee **Industry:** Information Technology