NOC Engineer

Jobmaze FZ LLC; Al Khobar; On-site; SAR 180,000 - 240,000; Full time

Job summary

Jobmaze FZ LLC in Khobar, Saudi Arabia is seeking an experienced NOC Engineer to monitor and operate a large-scale enterprise network across HQ, warehouses, and branch locations.

You will handle SD-WAN, IPsec, firewall/Troubleshoot, and incident triage in a 24/7 NOC, maintaining documentation and ITIL-based processes.

Qualifications

• Experience in monitoring enterprise networks in a 24/7 NOC environment.
• Hands-on with Cisco Meraki SD-WAN, VeloCloud, and Fortinet firewalls.
• Strong understanding of routing, NAT, WAN circuits, and VPNs.

Responsibilities

• Monitor and administer Cisco Meraki SD-WAN across branch locations.
• Operate VeloCloud SD-WAN infrastructure and troubleshoot connectivity issues.
• Troubleshoot Cisco IOS switching, VLANs, and security features.
• Monitor IPsec tunnels and Fortinet perimeter firewalls; triage incidents.
• Maintain SolarWinds dashboards, alerts, and capacity reporting.
• Document topology, VLANs, and circuit information; follow ITIL incident processes.

Skills

Cisco Meraki SD-WAN

VeloCloud SD-WAN

Cisco IOS switching

Fortinet FortiGate

SolarWinds NPM

Networking fundamentals

24/7 NOC

Tools

SolarWinds NPM

Cisco Meraki

Fortinet FortiGate

Job description

We are hiring an experienced NOC Engineer for our client in Khobar, Saudi Arabia to support the continuous monitoring and first-line operation of a large-scale network environment across multiple locations.

The role will focus on maintaining network availability, monitoring SD-WAN and WAN infrastructure, troubleshooting connectivity issues, and providing first-line incident response.

Key Responsibilities:

• Monitor and administer Cisco Meraki SD-WAN across branch locations
• Monitor and operate VeloCloud SD-WAN infrastructure
• Troubleshoot Cisco switching infrastructure across HQ, warehouses, and branch locations
• Monitor and troubleshoot IPsec tunnels terminating on Fortinet perimeter firewalls
• Manage SolarWinds monitoring dashboards, alerts, thresholds, uptime, and capacity reporting
• Monitor WAN connectivity across multiple Fortinet WAN links
• Perform first-line triage of network incidents and elevate firewall/routing issues when required
• Maintain up-to-date network documentation, including topology, VLANs, and circuit information
• Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment

Required Technical Skills:

• Cisco Meraki Dashboard – SD-WAN policies, VPN topology, wireless & switch management
• VeloCloud SD-WAN operation and troubleshooting
• Cisco IOS switching – VLANs, spanning tree & port security
• Fortinet FortiGate administration & IPsec VPN troubleshooting
• SolarWinds NPM – monitoring, alert configuration, tuning & reporting
• Strong understanding of routing, NAT, WAN circuits, and core networking concepts
• Experience working within a 24/7 NOC environment

Candidates with strong hands-on experience in enterprise network monitoring, SD-WAN, Cisco, Fortinet, and SolarWinds environments are encouraged to apply. Note : Only shortlisted candidates will be contacted.