NOC Engineer | Riyadh, Saudi Arabia

Tech Junction Ltd; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Tech Junction Ltd in Riyadh is seeking an experienced NOC Engineer to monitor subsea cables, DWDM/OTN, IP/MPLS core, and data center connectivity. You will own 24x7 operations, perform L1/L2 troubleshooting, and drive service restoration with strict SLA adherence.

The role requires hands-on experience with Ciena and Infinera platforms, Cisco/Juniper routing, and incident management using ServiceNow and SolarWinds. Saudi residency is required; on-site permanent position.

Qualifications

• 3+ years of hands-on NOC experience in 24×7 telecom environments.
• Bachelor’s degree in a related technical discipline.
• Strong expertise with subsea cable systems, DWDM/OTN, IP/MPLS, and data center networks.
• Resident of Saudi Arabia or on-site local candidates only.

Responsibilities

• Monitor and manage 24×7 NOC operations for subsea and core networks.
• L1/L2 troubleshooting, fault isolation, and incident management with SLA focus.
• Configure and support Ciena and Infinera optical platforms and IP/MPLS routers.
• Coordinate with regional engineering teams and operators for service restoration.
• Utilize ServiceNow and SolarWinds/NMS for incident tracking and performance reporting.
• Perform optical power analysis and circuit validation for end-to-end service verification.

Skills

NOC operations 24x7

L1/L2 troubleshooting

Incident management

SLA compliance

Network monitoring

Education

Bachelor’s degree in a related technical discipline

Tools

Ciena 6500

WL5e

RLS

MCP

SAOS

Infinera DTN-X

GX Series

Transcend

Cisco

Juniper

IP/MPLS

Data center connectivity

ServiceNow

SolarWinds/NMS

Job description

Position Summary:

We are actively seeking an experienced, high-caliber, and technical NOC Engineer with 3+ years of hands-on experience in 24×7 telecom Network Operations Center (NOC) operations to join our client team in Riyadh, Saudi Arabia on a full-time permanent basis (candidates currently inside Saudi Arabia only). In this critical network engineering role, you will be responsible for monitoring subsea cable systems, DWDM/OTN optical networks, IP/MPLS core infrastructure, and data center connectivity. You will leverage your strong background in Ciena and Infinera optical platforms, Cisco/Juniper routing, and SLA incident management to ensure uncompromised network uptime. This opportunity offers competitive compensation, international project visibility, and exceptional career growth prospects within a leading global telecommunications infrastructure enterprise.

Detailed Job Description:

As a NOC Engineer supporting 24×7 mission-critical optical and IP networks in Riyadh via ConsultSTM, you will take full operational, tactical, and technical ownership of network fault monitoring, L1/L2 troubleshooting, and circuit validation. Your day-to-day responsibilities include managing subsea cable systems, DWDM/OTN, IP/MPLS, and data center connectivity networks, operating Ciena 6500, WL5e, RLS, MCP, and SAOS platforms, and configuring Infinera DTN-X, GX Series, and Transcend equipment. You will execute rigorous incident management, fault isolation, service restoration, and SLA compliance using ServiceNow and SolarWinds/NMS. Furthermore, you will perform circuit validation, optical power analysis, and service verification while coordinating closely with regional engineering teams and telecommunications operators.

Key Responsibilities:

• Execute 24×7 monitoring, operations, and maintenance for mission-critical telecom NOC infrastructure and subsea cable systems.
• Perform L1/L2 troubleshooting, fault isolation, alarm correlation, incident handling, and prompt service restoration.
• Manage and administer DWDM/OTN optical transport networks, IP/MPLS core routers, and data center connectivity.
• Configure, maintain, and troubleshoot Ciena optical platforms including Ciena 6500, WL5e, RLS, MCP, and SAOS.
• Operate and support Infinera optical transport systems including Infinera DTN-X, GX Series, and Transcend platforms.
• Administer enterprise routing and switching infrastructure utilizing Cisco and Juniper platforms over IP/MPLS and Carrier Ethernet.
• Conduct optical power analysis, optical time-domain reflectometer (OTDR) testing, circuit validation, and end-to-end service verification.
• Utilize IT service management platforms (ServiceNow, SolarWinds/NMS) to track incident lifecycles and ensure strict SLA compliance.

Required Qualifications & Skills:

• Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related technical discipline.
• Minimum of 3+ years of hands‑on professional experience working in 24×7 telecom Network Operations Center (NOC) environments.
• Proven domain expertise in subsea cable systems, DWDM/OTN optical transport, IP/MPLS core, and data center networks.
• Hands‑on operational experience with Ciena optical equipment (Ciena 6500, WL5e, RLS, MCP, SAOS).
• Working practical experience with Infinera optical transport platforms (Infinera DTN‑X, GX Series, Transcend).
• Strong technical knowledge of Cisco, Juniper, IP/MPLS, and Carrier Ethernet network architectures.
• Demonstrated expertise in L1/L2 troubleshooting, fault isolation, incident management, and SLA compliance frameworks.
• Mandatory current residency inside Saudi Arabia (only candidates based locally in Saudi Arabia will be considered).

Nice‑to‑Have Skills:

• Professional vendor certifications (e.g., Ciena Certified Associate/Professional, Cisco Certified Network Professional – CCNP, JNCIS).
• Advanced knowledge of submarine line terminating equipment (SLTE) and coherent optical transmission technologies.
• Experience with automated network monitoring scripting (Python, Ansible) for NOC task automation.
• Prior professional experience in Tier-1 telecommunications operator NOCs or subsea cable landing stations.

Application Information:

Salary/Rate: Market Competitive / GCC Enterprise Package

Deadline: Open until filled (Urgent Riyadh 24×7 NOC Opening)

Notice Period: Immediate to 30 Days

Contract Duration: Permanent / Full-Time On-Site (Riyadh, Saudi Arabia – 24×7 Operations)