Medical Center Receptionist & Patient Concierge

Meras Clinic عيادات مراس الطبية; الملقا; On-site; SAR 67,000 - 100,000; Full time

Job summary

Hamad Bin Abdullah Al-Manea Company is seeking a professional receptionist for our medical center in Saudi Arabia. You will greet patients, manage appointments, and provide essential administrative support to ensure smooth daily operations.

The ideal candidate has a high school diploma, excellent communication skills, and solid computer and appointment-system proficiency. Multitasking under pressure and a neat appearance are important. Preference may be given to female applicants.

Qualifications

• High school diploma or higher required.
• Experience in reception or customer service preferred, medical sector a plus.
• Excellent communication and rapport with patients.
• Proficiency with computers and appointment systems.
• Tact, presentable appearance, and ability to handle diverse visitors.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Greet patients and visitors in a respectful, professional manner.
• Record patient information and update the system.
• Book, confirm, modify, and cancel appointments.
• Direct patients to appropriate clinics and departments.
• Answer calls and inquiries and refer as needed.
• Provide information about services, doctors, and schedules.
• Coordinate with doctors, nursing staff, and customer service for smooth operations.
• Monitor attendance and manage waiting lists.
• Handle patient documents and forms.
• Address notes and complaints to the relevant authority.
• Maintain confidentiality and privacy policies.

Skills

Communication skills

Computer literacy

Multitasking

Education

High school diploma

Tools

Appointment systems

Job description

Hamad Bin Abdullah Al-Manea Company is seeking a professional receptionist for our medical center in Saudi Arabia. You will greet patients, manage appointments, and provide essential administrative support to ensure smooth daily operations.

The ideal candidate has a high school diploma, excellent communication skills, and solid computer and appointment-system proficiency. Multitasking under pressure and a neat appearance are important. Preference may be given to female applicants.