Hybrid Client Service Coordinator (Saudi Nationals Only)

Rentokil Initial; Al Khobar; Hybrid; SAR 17,000 - 23,000; Part time

Job summary

Rentokil Boecker Saudi Arabia is seeking a Client Service Coordinator to handle customer inquiries via telephone, website, live chat, WhatsApp, and email, ensuring timely follow-up and exceptional service. Saudi Nationals only and fluent in Arabic and English.

Working Hours: 4 hours per day, 6 days per week. Work Model: Hybrid (office and remote). Responsibilities include logging inquiries in the ICABS system, routing to Sales Consultants, and follow-ups within 24 hours.

Qualifications

• Fluent in Arabic and English (spoken and written).
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Receive and manage customer inquiries across all communication channels.
• Log inquiries and prospects into the ICABS system.
• Allocate prospects to the assigned Sales Consultant in each branch.

Skills

Communication

Customer service

Multitasking

Attention to detail

Tools

ICABS system

Job description

Rentokil Boecker Saudi Arabia is seeking a Client Service Coordinator to handle customer inquiries via telephone, website, live chat, WhatsApp, and email, ensuring timely follow-up and exceptional service. Saudi Nationals only and fluent in Arabic and English.

Working Hours: 4 hours per day, 6 days per week. Work Model: Hybrid (office and remote). Responsibilities include logging inquiries in the ICABS system, routing to Sales Consultants, and follow-ups within 24 hours.