Help Desk Technician - IT Support (Travel Between Sites)

Confidential Government; Eastern Province; On-site; SAR 72,000 - 110,000; Full time

Job summary

Confidential Government in Saudi Arabia is seeking an entry-level Help Desk professional to join our IT team. You will provide frontline support to users, diagnose issues, and guide troubleshooting to resolution.

The role involves traveling between the 2nd and 3rd Industrial Cities to support multiple locations. A Diploma in IT and strong communication skills are required, with a willingness to work in a government administration setting on a full-time basis.

Qualifications

• Diploma in IT or equivalent required.
• Strong communication and problem-solving skills.
• Willingness to travel between locations within the specified industrial cities.

Responsibilities

• Provide frontline IT support to end users.
• Troubleshoot and resolve basic hardware/software issues.
• Document and track incidents in the help desk system.

Skills

Good communication

Problem solving

Education

Diploma in IT

Job description

Confidential Government in Saudi Arabia is seeking an entry-level Help Desk professional to join our IT team. You will provide frontline support to users, diagnose issues, and guide troubleshooting to resolution.

The role involves traveling between the 2nd and 3rd Industrial Cities to support multiple locations. A Diploma in IT and strong communication skills are required, with a willingness to work in a government administration setting on a full-time basis.