IT Support & Network Administrator (Saudi Arabia)

Eram Talent; Dammam; On-site; SAR 89,000 - 134,000; Full time

Job summary

Eram Talent in Saudi Arabia is seeking an IT Support & Network Administrator to maintain and troubleshoot the organization’s IT infrastructure, servers, and end-user systems. The role covers daily technical support, network device configuration, and Windows Server/Desktop administration.

The ideal candidate has 2–5 years of IT experience, strong problem-resolution skills, and the ability to work independently or in a team to ensure reliable network connectivity and secure systems.

Qualifications

• 2–5 years of relevant IT support, network administration, system administration, or IT infrastructure experience.
• Experience with switches, routers, firewalls, and wireless access points.
• Experience supporting Windows desktop and Windows Server environments.

Responsibilities

• Provide day-to-day technical support to users for hardware, software, network, and connectivity-related issues.
• Assist with the administration and maintenance of IT infrastructure and network systems.
• Configure, monitor, troubleshoot, and maintain network devices, including switches, routers, firewalls, and wireless APs.
• Assist with network connectivity, IP addressing, LAN/WAN, Wi‑Fi, and basic network troubleshooting.
• Support the administration and maintenance of Windows Server and Windows Desktop operating systems.
• Install, configure, update, and troubleshoot computer hardware, software, and peripherals.

Skills

IT support

Network admin

Windows Server

Windows Desktop

Troubleshooting

Analytical

Education

Diploma in Information Technology

Job description

We are seeking a skilled and motivatedIT Support & Network Administratorto support and maintain the organization's IT infrastructure, network devices, servers, and end-user systems. The successful candidate will be responsible for providing technical support, troubleshooting hardware and software issues, maintaining network connectivity, and assisting with the administration of Windows-based systems.

The role requires strong analytical and problem-solving abilities, good communication skills, and the ability to work effectively both independently and as part of a team.

Key Responsibilities

• Provide day-to-day technical support to users for hardware, software, network, and connectivity-related issues.
• Assist with the administration and maintenance of IT infrastructure and network systems.
• Configure, monitor, troubleshoot, and maintain network devices, including:
• Switches
• Routers
• Firewalls
• Wireless Access Points (WAPs)
• Assist with network connectivity, IP addressing, LAN/WAN, Wi-Fi, and basic network troubleshooting.
• Support the administration and maintenance ofWindows ServerandWindows Desktopoperating systems.
• Install, configure, update, and troubleshoot computer hardware, software, and peripherals.
• Manage user accounts, system access, and basic security

Education Required

• Diploma in Information Technology or a related fieldfrom a recognized university or institution.
• Relevant fields include:
• Information Technology
• Computer Science
• Computer Engineering
• Computer Networks / Networking
• Networking & Cybersecurity
• Information Systems
• Or another closely related discipline.

Experience Required

• 2 - 5 years of relevant experience in IT support, network administration, system administration, or IT infrastructure support.
• Practical experience with switches, routers, firewalls, and wireless access points.
• Experience supporting Windows desktop and Windows Server environments.
• Experience in troubleshooting hardware, software, network, and connectivity issues.
• Experience providing technical support to end users and resolving IT-related incidents.
• Fresh graduates with relevant technical knowledge may be considered for a Junior IT Support & Network Technician role.