IT Support Technician (Part-Time) – Riyadh, Saudi Arabia

tawasal; Saudi Arabia; On-site; SAR 17,000 - 28,000; Part time

Job summary

Tawasal in Riyadh, Saudi Arabia, seeks a part-time IT Support Technician to help maintain computers, hardware, and IT systems. The role suits candidates with foundational technical support knowledge who can diagnose common issues, assist users, and keep day-to-day IT operations reliable.

The successful candidate will provide basic troubleshooting, support operating systems and office applications, and assist with network connectivity.

Qualifications

• Diploma in IT Technical Support.
• Familiarity with operating systems and office software.
• Ability to diagnose technical problems and recommend appropriate solutions.
• Basic knowledge of networking and connection settings.

Responsibilities

• Provide basic technical support for computers, peripherals, and related IT equipment.
• Diagnose and troubleshoot common hardware and software problems.
• Assist users with operating systems and office productivity applications.
• Support the installation, configuration, and maintenance of computer equipment and technical accessories.
• Troubleshoot basic network connectivity and connection configuration issues.
• Respond to user support requests and communicate technical solutions clearly.
• Help maintain the reliable operation of workplace IT systems.
• Organize assigned support tasks and complete them within scheduled working hours.
• Escalate technical problems when they require advanced troubleshooting or specialist assistance.

Skills

User support

Troubleshooting

Communication

Organizational skills

Education

Diploma in IT Technical Support

Tools

Office applications

Job description

Location: Riyadh, Saudi Arabia
Job Category: Information Technology (IT) & Software
Employment Type: Part-Time
Education Required: Diploma in IT Technical Support
Job Overview

An organization in Riyadh, Saudi Arabia, is offering a part-time opportunity for an IT Support Technician to help maintain the efficient operation of computers, technical equipment, and IT systems. The role is suitable for candidates with foundational technical support knowledge who can diagnose common computer issues, assist users, and help ensure reliable day-to-day IT operations.

The successful candidate will provide technical assistance, troubleshoot hardware and software problems, support operating systems and office applications, and assist with basic network connectivity issues. Strong communication skills and a user-focused approach are important for resolving technical problems and helping colleagues use IT resources effectively.

This opportunity is appropriate for candidates with a diploma in IT Technical Support who can organize tasks, work independently during scheduled part-time hours, and provide dependable technical support.

Key Responsibilities

• Provide basic technical support for computers, peripherals, and related IT equipment.
• Diagnose and troubleshoot common hardware and software problems.
• Assist users with operating systems and office productivity applications.
• Support the installation, configuration, and maintenance of computer equipment and technical accessories.
• Troubleshoot basic network connectivity and connection configuration issues.
• Respond to user support requests and communicate technical solutions clearly.
• Help maintain the reliable operation of workplace IT systems.
• Organize assigned support tasks and complete them within scheduled working hours.
• Escalate technical problems when they require advanced troubleshooting or specialist assistance.

Requirements and Qualifications

• Diploma in IT Technical Support.
• Knowledge of computer maintenance and technical accessories.
• Familiarity with operating systems and office software.
• Ability to diagnose technical problems and recommend appropriate solutions.
• Basic knowledge of networking and connection settings.
• Good communication and user support skills.
• Strong organizational skills and the ability to work independently.
• Ability to perform effectively during part-time working hours.

Salary, Benefits & Career Growth

The original job announcement does not specify salary, working hours, or benefits. Candidates should confirm the compensation, part-time schedule, and employment conditions with the recruitment team.

This role offers an opportunity to develop practical experience in IT support, computer maintenance, troubleshooting, and user assistance.