Guest Experience Host - Luxury Restaurant

Zuma Restaurant; Riyadh; On-site; SAR 36,000 - 72,000; Full time

Job summary

Zuma Restaurant in Riyadh seeks a Receptionist to elevate guest experiences with a warm, professional welcome and seamless front-of-house coordination. You will handle bookings, accommodate special requests, and manage seating during peak hours to maintain Zuma’s high standards.

The ideal candidate thrives in a luxury, high-volume environment, is guest-oriented, and excels at teamwork with the kitchen and FOH staff. A passion for Japanese cuisine is a plus.

Qualifications

• Experience as a receptionist in a luxury high-volume restaurant or similar setting.
• Demonstrated passion for hospitality and Japanese cuisine is a plus.
• Strong communication and interpersonal skills, with a guest-first approach.

Responsibilities

• Provide a warm and professional welcome to all guests reflecting Zuma's high standards.
• Manage bookings and accommodate special requests to enhance guest experience.
• Oversee seating to ensure smooth table assignments and organized flow during peak hours.
• Coordinate with front-of-house and kitchen teams to ensure seamless service.

Skills

Customer service

Guest welcome

Coordination with FOH/Kitchen

Multilingual (English/Arabic)

Job description

Zuma Restaurant in Riyadh seeks a Receptionist to elevate guest experiences with a warm, professional welcome and seamless front-of-house coordination. You will handle bookings, accommodate special requests, and manage seating during peak hours to maintain Zuma’s high standards.

The ideal candidate thrives in a luxury, high-volume environment, is guest-oriented, and excels at teamwork with the kitchen and FOH staff. A passion for Japanese cuisine is a plus.