Guest Experience Supervisor — Global Training & Perks

Zuma Restaurants; Riyadh; On-site; SAR 72,000 - 96,000; Full time

Benefits offered by this job

World-Class training

Global opportunities

Family meals

Rewards & recognition

Staff discount

Job summary

Zuma Restaurants in Riyadh invites a Receptionist to be at the heart of our guest experience, delivering the vibrant restaurant energy and maintaining the high standards that define the Zuma experience.

You will welcome guests, manage bookings, oversee seating, and collaborate with front-of-house and kitchen teams to ensure seamless service. A passion for Japanese cuisine and hospitality, plus experience in luxury, high-volume settings, will help you shine.

Qualifications

• Proven experience as Receptionist in a luxury high-volume restaurant or similar.
• Strong guest-service orientation and warmth.

Responsibilities

• Welcome guests warmly and uphold high standards.
• Manage bookings and special requests to enhance guest experience.
• Oversee seating for smooth flow during peak hours.
• Strive for consistent quality of service.
• Coordinate with FOH and kitchen for seamless service.

Skills

Receptionist experience

Customer service

Team player

Japanese cuisine passion

Job description

Zuma Restaurants in Riyadh invites a Receptionist to be at the heart of our guest experience, delivering the vibrant restaurant energy and maintaining the high standards that define the Zuma experience.

You will welcome guests, manage bookings, oversee seating, and collaborate with front-of-house and kitchen teams to ensure seamless service. A passion for Japanese cuisine and hospitality, plus experience in luxury, high-volume settings, will help you shine.