Receptionist

Zuma Restaurant; Riyadh; On-site; SAR 36,000 - 72,000; Full time

Job summary

Zuma Restaurant in Riyadh seeks a Receptionist to elevate guest experiences with a warm, professional welcome and seamless front-of-house coordination. You will handle bookings, accommodate special requests, and manage seating during peak hours to maintain Zuma’s high standards.

The ideal candidate thrives in a luxury, high-volume environment, is guest-oriented, and excels at teamwork with the kitchen and FOH staff. A passion for Japanese cuisine is a plus.

Qualifications

• Experience as a receptionist in a luxury high-volume restaurant or similar setting.
• Demonstrated passion for hospitality and Japanese cuisine is a plus.
• Strong communication and interpersonal skills, with a guest-first approach.

Responsibilities

• Provide a warm and professional welcome to all guests reflecting Zuma's high standards.
• Manage bookings and accommodate special requests to enhance guest experience.
• Oversee seating to ensure smooth table assignments and organized flow during peak hours.
• Coordinate with front-of-house and kitchen teams to ensure seamless service.

Skills

Customer service

Guest welcome

Coordination with FOH/Kitchen

Multilingual (English/Arabic)

Job description

As a Zuma Receptionist you ll be at the heart of our guest experience You ll create memorable moments embody our vibrant restaurant energy and play a crucial role in maintaining the high standards that define the Zuma experience Zuma is a contemporary Japanese restaurant collection inspired by the dynamic Izakaya dining style Our global collection includes four incredible locations across the Middle East Dubai Abu Dhabi Doha and Riyadh Our venues are icons in each of their hospitality landscapes demonstrating our commitment to excellence and to elevating our guest experiences Zuma is proud to be part of the Azumi collection

Life at Zuma

At Zuma we re more than a restaurant we re a vibrant community fueled by the energy that flows from our Robata grills guided by our core values

• Honor the Mastery - we celebrate every detail always striving for perfection putting pride in everything we do
• Do Unto Others - we support each other to be at our best treating every team member and guest with warmth and openness
• Embrace the Energy - we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include

• Provide a warm and professional welcome to all guests ensuring their first impression reflects the restaurant s high standards
• Handle bookings efficiently and accommodate special requests or preferences to enhance the guest experience
• Oversee the seating process ensuring smooth table assignments while maintaining an organized flow during peak hours
• To consistently strive for quality of service and consistency in our experience to our guests
• Liaise with the front-of-house and kitchen teams to ensure seamless service and transparent communication

Our ideal candidate embodies our values and the following

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as Receptionist in a luxury high-volume restaurant or similar
• A natural team player who is at home working in sync with a large team
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences