Guest Experience Concierge — Luxury Restaurant

Roka - Riyadh; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Benefits offered by this job

World-Class training

Global opportunities

Family Meals

Rewards & Recognition

Staff discount

Job summary

ROKA Riyadh is seeking a welcoming Receptionist to be at the heart of our guest experience, delivering warm hospitality in a luxury, high-volume environment.

You will manage bookings, greet guests, coordinate with front-of-house and kitchen teams, and help ensure every guest feels cared for from arrival to departure.

Join a vibrant team at ROKA Riyadh and contribute to our renowned global dining experience.

Qualifications

• Proven experience as receptionist in a luxury high-volume restaurant or similar.
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences.
• A genuine love for culinary experiences and passion for Japanese cuisine.
• A natural team player who works well with a large team.

Responsibilities

• Provide a warm and professional welcome to all guests, ensuring first impressions reflect high standards.
• Handle bookings efficiently and accommodate special requests to enhance the guest experience.
• Oversee the seating process and maintain organized flow during peak hours.
• Maintain quality and consistency in service and guest experience.
• Liaise with front-of-house and kitchen teams to ensure seamless service.

Skills

Guest service

Team collaboration

Customer focus

Interest in Japanese cuisine

Job description

ROKA Riyadh is seeking a welcoming Receptionist to be at the heart of our guest experience, delivering warm hospitality in a luxury, high-volume environment.

You will manage bookings, greet guests, coordinate with front-of-house and kitchen teams, and help ensure every guest feels cared for from arrival to departure.

Join a vibrant team at ROKA Riyadh and contribute to our renowned global dining experience.