Guest Experience Host — Front Desk & Dining Concierge

Sofitel; Riyadh Region; On-site; SAR 72,000 - 108,000; Full time

Job summary

The Sofitel Riyadh Hotel & Convention Center seeks a courteous host/hostess to greet guests, escort to tables, and manage seating with menu recommendations. The role requires fluent English and Arabic, Saudi nationality, and strong communication to ensure a seamless dining experience.

The successful candidate will maintain cleanliness, coordinate with the bar and kitchen, handle guest inquiries, and contribute to a high standard of hospitality in a luxury setting.

Qualifications

• Saudi national
• Excellent communication and interpersonal skills
• Fluent in English and Arabic
• Professional appearance
• Customer service oriented mindset
• Ability to multitask and stay organized

Responsibilities

• Greet and welcome guests arriving at the restaurant
• Escort guests to tables and provide menus
• Take reservations and manage seating to ensure smooth service
• Provide recommendations on food and drink and inform about specials
• Address guest requests, concerns and any issues professionally
• Coordinate with kitchen and service staff for seamless operation
• Maintain a clean, organized work environment and assist with setup/clearance
• Train new hosts and keep guests informed about specials and local attractions

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Fluent in English and Arabic

Job description

The Sofitel Riyadh Hotel & Convention Center seeks a courteous host/hostess to greet guests, escort to tables, and manage seating with menu recommendations. The role requires fluent English and Arabic, Saudi nationality, and strong communication to ensure a seamless dining experience.

The successful candidate will maintain cleanliness, coordinate with the bar and kitchen, handle guest inquiries, and contribute to a high standard of hospitality in a luxury setting.