Front Office Data Entry Clerk - Saudi Talent

SupportFinity™; Makkah Region; On-site; SAR 36,000 - 47,000; Full time

Job summary

Rotana Hotels in Saudi Arabia is seeking a Front Office Data Entry Clerk to handle guest passport information on arrival and coordinate with police authorities by email. The role requires data entry, file organization, and strong attention to detail within a busy front desk environment.

The ideal candidate will have fluency in English and Arabic, solid computer skills, and a customer-focused mindset to ensure smooth check-in experiences and accurate record keeping.

Qualifications

• Fluency in written and spoken English and Arabic.
• Experience in a similar front office or data entry role.
• Proficient computer and scanner handling.

Responsibilities

• Forward passport information of hotel guests to the Police Department by email on arrival.
• Collect passport copies and file them daily.
• Operate computer and scanner to transmit required information.
• Maintain up-to-date knowledge of hotel services.

Skills

Fluent English

Arabic language

Communication skills

Computer skills

Tools

Scanner usage

Microsoft Office

Job description

Rotana Hotels |

Full-time

Negotiable

Entry (0-2 yrs)

Job Description

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as-

• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required

Skills

Education, Qualifications & Experiences

You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.

Knowledge & Competencies

The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies-

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork